Question 1

One of the ways that the Internet has impacted small firms is by bringing new life and technology to the management of customer service.

Accepted Answer

A) True 
 B)False  True

Question 2

Small retailers need merchandise display racks and other equipment, but these are usually less expensive than that which is required for a factory operation.

Accepted Answer

A) True 
 B)False

Question 3

Customers who avoid doing business online are often reluctant to do this because

Accepted Answer

A)   they have had a bad online purchase experience in the past.
B)   it is difficult to predict how much time it will take to ship the product.
C)   Web sites are difficult to navigate.
D)   they are reluctant to purchase a product without first seeing it.E) B) and C)
F) A) and D)

Question 4

The Internet provides an alternative to

Accepted Answer

A)   bricks-and-mortar stores.
B)   clicks-and-mortar strategies.
C)   B2B businesses.
D)   B2C businesses.E) B) and C)
F) All of the above

Question 5

E-commerce refers to

Accepted Answer

A)   B2B models of doing business.
B)   the facilitation of business by making initial contact by electronic means.
C)   the paperless exchange of business information via the Internet.
D)   a form of business that involves online trades and auctions.E) A) and B)
F) None of the above

Question 6

Harry Hardwick is starting a job-order machine shop and is buying such used equipment as lathes, planing mills, and drill presses. The equipment he plans to use is

Accepted Answer

A)   special-purpose equipment.
B)   automated equipment.
C)   general-purpose equipment.
D)   product-layout equipment.E) A) and D)
F) A) and C)

Question 7

Startups in any location will still get off the ground, but long-term performance of the business may be weakened if the location is a poor one.

Accepted Answer

A) True 
 B)False  False

Question 8

A milking machine in a dairy is a type of general-purpose equipment.

Accepted Answer

A) True 
 B)False

Question 9

Sometimes an attorney can insert special clauses into a lease agreement that will allow the lessee to exit the agreement under certain circumstances.

Accepted Answer

A) True 
 B)False

Question 10

A building's functional attributes determine its suitability for the operation of a business.

Accepted Answer

A) True 
 B)False

Question 11

A good reason for relocating a typical manufacturing business is to

Accepted Answer

A)   stabilize income taxes.
B)   increase customer traffic.
C)   get closer to raw materials.
D)   provide free-flow space.E) All of the above
F) B) and D)

Question 12

From a practical business standpoint, choosing to locate a business in one's home community offers no advantages.

Accepted Answer

A) True 
 B)False

Question 13

For small businesses, the Internet tends to blur ____ boundaries.

Accepted Answer

A)   industry
B)   geographic
C)   skill-dependent
D)   technologicalE) None of the above
F) B) and C) B

Question 14

E-commerce is really nothing more than a new way of taking orders, supplementing the capabilities of the phone or fax machine.

Accepted Answer

A) True 
 B)False

Question 15

For manufacturers, which of the following is a top priority in location decisions?

Accepted Answer

A)   Personal preference
B)   Environmental conditions
C)   Closeness to raw materials
D)   Customer accessibilityE) A) and B)
F) A) and C)

Question 16

Web-based businesses that provide customers with the ability to list products for potential buyers are called

Accepted Answer

A)   Internet auction sites.
B)   B2B sites.
C)   B2C sites.
D)   C2B sites.E) A) and D)
F) All of the above

Question 17

Manufacturers are one type of business that must be located conveniently for customers.

Accepted Answer

A) True 
 B)False

Question 18

Customer accessibility is vital in industries in which the cost of shipping the final product is high relative to the product's value.

Accepted Answer

A) True 
 B)False

Question 19

All other factors being equal, retail and services businesses will find little advantage in selecting a location near the center of the market.

Accepted Answer

A) True 
 B)False

Question 20

Which statement is not correct concerning business incubators?

Accepted Answer

A)   They are designed to help new businesses.
B)   Their goal is to build businesses that will develop into a long term office rental relationship.
C)   They provide office space, phones, and a photocopier.
D)   They provide business expertise and management assistance.E) All of the above
F) A) and B)

Exam 9: The Location Plan

One of the ways that the Internet has impacted small firms is by bringing new life and technology to the management of customer service.

Correct AnswerverifiedTrue

Small retailers need merchandise display racks and other equipment, but these are usually less expensive than that which is required for a factory operation.

Correct AnswerverifiedShow Answer

Customers who avoid doing business online are often reluctant to do this because

Correct AnswerverifiedShow Answer

The Internet provides an alternative to

Correct AnswerverifiedShow Answer

E-commerce refers to

Correct AnswerverifiedShow Answer

Harry Hardwick is starting a job-order machine shop and is buying such used equipment as lathes, planing mills, and drill presses. The equipment he plans to use is

Correct AnswerverifiedShow Answer

Startups in any location will still get off the ground, but long-term performance of the business may be weakened if the location is a poor one.

Correct AnswerverifiedFalse

A milking machine in a dairy is a type of general-purpose equipment.

Correct AnswerverifiedShow Answer

Sometimes an attorney can insert special clauses into a lease agreement that will allow the lessee to exit the agreement under certain circumstances.

Correct AnswerverifiedShow Answer

A building's functional attributes determine its suitability for the operation of a business.

Correct AnswerverifiedShow Answer

A good reason for relocating a typical manufacturing business is to

Correct AnswerverifiedShow Answer

From a practical business standpoint, choosing to locate a business in one's home community offers no advantages.

Correct AnswerverifiedShow Answer

For small businesses, the Internet tends to blur ____ boundaries.

Correct AnswerverifiedB

E-commerce is really nothing more than a new way of taking orders, supplementing the capabilities of the phone or fax machine.

Correct AnswerverifiedShow Answer

For manufacturers, which of the following is a top priority in location decisions?

Correct AnswerverifiedShow Answer

Web-based businesses that provide customers with the ability to list products for potential buyers are called

Correct AnswerverifiedShow Answer

Manufacturers are one type of business that must be located conveniently for customers.

Correct AnswerverifiedShow Answer

Customer accessibility is vital in industries in which the cost of shipping the final product is high relative to the product's value.

Correct AnswerverifiedShow Answer

All other factors being equal, retail and services businesses will find little advantage in selecting a location near the center of the market.

Correct AnswerverifiedShow Answer

Which statement is not correct concerning business incubators?

Correct AnswerverifiedShow Answer

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True

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False

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B

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