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A firm that brings in outside companies to accomplish supply chain activities is using ________.


A) insourcing
B) outsourcing
C) level loading
D) intensive distribution
E) exclusive distribution

F) A) and E)
G) C) and D)

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Intermediaries that do business with many different manufacturers and many different customers are most accurately referred to as ________.


A) interdependent intermediaries
B) dependent intermediaries
C) independent intermediaries
D) wholesalers
E) retail outlets

F) None of the above
G) B) and E)

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A business buys candy and gum from many different manufacturers and then resells the items to a variety of different stores. The business is an example of a(n) ________.


A) independent intermediary
B) manufacturer-owned intermediary
C) disintermediation
D) diverter
E) brokerage company

F) D) and E)
G) A) and B)

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Which of the following channel intermediaries have unlimited territory and control the pricing, promotion, and distribution of their products?


A) manufacturers' reps
B) selling agents
C) merchandise brokers
D) rack jobbers
E) sales branches

F) A) and B)
G) None of the above

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Which of the following is another name for the channel leader?


A) materials expert
B) distribution facilitator
C) franchiser
D) channel captain
E) logistics leader

F) C) and D)
G) B) and C)

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Reverse logistics are becoming even more important as more firms seriously consider sustainability as a competitive advantage.

A) True
B) False

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Supply chain management includes the coordination of both the physical movement of goods and the sharing of information about those goods.

A) True
B) False

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Wholesalers and retailers purchase large quantities of goods from manufacturers but sell only one or a few at a time to many different customers. This process is called ________.


A) creating assortments
B) breaking bulk
C) third-party logistics
D) order processing
E) inventory control

F) A) and B)
G) All of the above

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Drop shippers do all of the following EXCEPT which of the following?


A) take title to the merchandise
B) take actual possession of the merchandise
C) take orders from retailers and industry buyers
D) bill retailers and industry buyers
E) assume the same risks as other types of limited-service merchant wholesalers

F) A) and E)
G) None of the above

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Which of the following statements about a vertical marketing system (VMS) is true?


A) A VMS is a channel in which there is cooperation among channel members at two or more different levels of the channel.
B) Members of a VMS operate totally independently of one another outside of buying and selling one another's products.
C) The three types of vertical marketing systems are independent, conventional, and customized.
D) Channel conflict is a more serious problem in a vertical marketing system than in a conventional marketing system.
E) Conventional marketing systems are more efficient than vertical marketing systems.

F) C) and D)
G) A) and B)

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Selective distribution strategies are most suitable for convenience products.

A) True
B) False

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Which type of vertical marketing system (VMS) gives an organization more control over both supply sources and resale of its products, while at the same time increasing the organization's capital investment and its fixed costs?


A) administered
B) contractual
C) conventional
D) corporate
E) horizontal

F) A) and B)
G) C) and D)

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Tiffany & Co jewelry can only be found in a very limited number of intermediaries. This is an example of ________ distribution.


A) exclusive
B) intensive
C) independent
D) legitimate
E) coercive

F) A) and E)
G) A) and D)

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Leadership in a(n) ________ is assumed not through common ownership or contractual ties but through the size and power of a single dominant channel member.


A) horizontal marketing system
B) administered vertical marketing system
C) corporate vertical marketing system
D) conventional marketing system
E) multiple distribution system

F) C) and D)
G) B) and D)

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Why might a manufacturer choose to not select a large and powerful retailer as a channel partner?

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A manufacturer would likely gi...

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At some catalog retailers, employees on roller skates called pickers are handed a printout of the products a customer wants, and then the pickers skate through large warehouses accumulating the desired products into one central location. The pickers are engaged in ________.


A) human resource management
B) nonessential operations
C) essential operations
D) value proposition
E) facilitating functions

F) C) and E)
G) C) and D)

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Proud Pets, a producer of clothing and accessories for pets, has recently partnered with a regional chain of pet stores. Which of the following would Proud Pets be LEAST likely to expect from its new channel member?


A) promoting its products through advertising
B) assembling and packaging its products for final sale
C) distributing relevant market information
D) identifying raw materials and other productive inputs
E) taking the risk that items may not sell

F) A) and B)
G) All of the above

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Intensive distribution seeks many outlets in a market, while selective distribution seeks only one outlet in a given market area.

A) True
B) False

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Which of the following statements about business-to-business channels is true?


A) Direct channels are more common in business-to-business markets than consumer markets.
B) Business-to-business channels have few parallels with consumer channels.
C) The size of business markets makes indirect channels more efficient.
D) Indirect channels are more common in business-to-business markets than consumer markets.
E) When an industrial distributor is included in a business-to-business channel, the channel is by definition direct.

F) B) and C)
G) B) and E)

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Compare and contrast a conventional marketing system with a vertical marketing system (VMS).

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A conventional distribution channel cons...

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