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Exam 4: Stakeholder and Issue Analysis

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Question 1

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According to Freeman,the process an organization uses to manage relationships with its stakeholder groups involves three levels.What are they?

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According to Freeman,the process an orga...

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Question 2

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Which of the following is an industry where it is particularly important for corporations to be involved in stakeholder management?

A) Child care services industry
B) Pharmaceutical industry
C) Oil and Gas industry
D) Automotive industry
E) All of these industries should be involved in stakeholder management

F) None of the above
G) C) and D)

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Question 3

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Differentiate between stakeholder management and stakeholder collaboration.

Which of the following stakeholder types possesses two of the three attributes of power,legitimacy,and urgency?

Home Depot has decided to open a store in a small town north of Toronto,Ontario.They have just completed a matrix map and have found that they have four stakeholders that are potentially problematic.What strategy would be most appropriate in dealing with these stakeholders?

Which step of the issues management process involves the formulation of issues in many ways,including social forecasting,futures research,environmental scanning,and public issues scanning?

Resource dependence applies when an organization only has one supplier to obtain one or more resources.

The difference between a withholding strategy and a usage strategy is whether the intention to change behaviour exists.

Legitimacy is a generalized perception that the actions of an entity are appropriate within some socially constructed system of norms.

A supplier only makes one product and sells it exclusively to one chemical manufacturing plant.Their relationship is an example of:

Roberta is responsible for the firm's relationship with its suppliers.She is careful to ensure that they receive regular emails regarding product development and that they are invited to company sponsored events.Roberta's role is consistent with which level of Freeman's stakeholder relationship process?

The position/importance matrix is a method used to categorize stakeholders.Stakeholder who would support the organization's course of action and are important to the organization would be placed in the_______ category.

Indirect strategies,such as influence pathway,requires communication and cooperation of high degree between stakeholders,therefore they are difficult to sustain.

NMO Corporation has an exclusive contract with the supplier of a rare metal needed for the production of a specialized engineering process.The supplier,MTLs Inc.decides that it wants to receive more money for the material and refuses to ship.MTLs Inc.is applying a(n) ________strategy.

Matrix mapping is a technique of categorizing an organization's stakeholders by their influence according to two variables.

NTM Corporation has assigned Robert to respond to environmental NGOs as a key stakeholder group.Robert considers environmentalism to be an inappropriate concern for business.For this reason,he will be an appropriate choice for this role.

Ishmal determines that the company shareholders expect attention from the company,but their demands are not urgent.He also notes that they do have considerable power and a legitimate claim to have input.This stakeholder is a dependent stakeholder and therefore in the definitive stakeholder category.

Power can be used to influence another to act in ways other than they intended.

If a definitive stakeholder loses an attribute no salience exists.

Stakeholder attributes: power,legitimacy,and urgency,exist in an objective,steady state.