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A firm has achieved ____ when it successfully formulates and implements a value-creating strategy.


A) strategic competitiveness
B) a permanently sustainable competitive advantage
C) substantial returns
D) legal and ethical core values

E) A) and D)
F) B) and C)

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The final responsibility for forming the organization's mission lies with the


A) CEO.
B) top-management team.
C) employees.
D) organization's stakeholders.

E) None of the above
F) A) and D)

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The primary drivers of hypercompetition are


A) rising global socio-economic instability and increased inflation.
B) the emergence of a global economy and rapid technological change.
C) increased global competition and decreasing tariffs.
D) increased availability of capital and increased competition.

E) All of the above
F) C) and D)

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The resource-based view of the firm


A) emphasizes that it is difficult to develop and sustain a competitive advantage based on resources alone.
B) argues that the industry environment has a stronger influence on firms' ability to implement strategies successfully than does the competitor environment.
C) calls for firms to focus on their homogeneous capabilities to compete against their rivals.
D) suggests that vision and mission are closely linked to sustainable competitive advantage.

E) A) and C)
F) B) and C)

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If McDonald's were to map the profit pool in the quick-service restaurant industry, it would do all of the following EXCEPT


A) Define the industry's boundaries and size.
B) Estimate the profit potential in each part of the value chain.
C) Focus on unattractive industries ignored by competitors.
D) Select the strategy to use where the largest profit pools are located.

E) A) and B)
F) A) and C)

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Research shows that approximately_____ percent of a firm's profitability is explained by the industry in which it competes, whereas ______ percent is explained by the firm's characteristics and actions.


A) 90, 10
B) 60, 40
C) 36, 20
D) 20, 36

E) C) and D)
F) B) and C)

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Customers, suppliers, unions, and local governments are examples of capital market stakeholders.

A) True
B) False

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Product market stakeholders include


A) suppliers.
B) shareholders.
C) employees.
D) the firm's chief executive officer.

E) All of the above
F) A) and B)

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The strategic management process is


A) a set of activities that will assure a sustainable competitive advantage and above-average returns for the firm.
B) a decision-making activity concerned with a firm's internal resources, capabilities, and competencies, independent of the conditions in its external environment.
C) a process directed by top-management with input from other stakeholders that seeks to achieve above-average returns for investors through effective use of the organization's resources.
D) the full set of commitments, decisions, and actions required for the firm to achieve above-average returns and strategic competitiveness.

E) A) and D)
F) A) and C)

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Essentially, the _________ has become one of the world's largest markets with 700 million potential consumers.


A) European Union
B) The United States
C) China
D) Japan

E) B) and C)
F) A) and B)

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The "liability of foreignness" is the


A) inability of most U.S. managers to truly comprehend foreign cultures.
B) political disadvantage that U.S. firms have when doing business abroad.
C) overall risks of participating outside a firm's domestic country when entering global competition.
D) strong cultural preference for "buying local," which puts foreign firms at a disadvantage when competing in the U.S. market.

E) A) and B)
F) None of the above

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The economic interdependence among countries as reflected in the flow of goods, services, financial capital and knowledge across country borders is defined as


A) hypercompetition.
B) boundaryless retailing.
C) strategic intensity.
D) globalization.

E) B) and C)
F) C) and D)

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Six years ago, Colette Smith founded a successful catering company that specializes in providing a wide assortment of miniature cheesecakes for corporate and social events. Although Ms. Smith is no longer active in the actual production of the cheesecakes, she continues as president of the catering company. Ms. Smith could be considered a strategic leader of this firm.

A) True
B) False

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Relative power is the most critical criteria for prioritizing the demands of stakeholders.

A) True
B) False

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The CEO of Ridgeway, Inc., realizes that the company's survival depends on developing and acquiring knowledge. Which of the following actions by the CEO would be most consistent with this need?


A) ensuring that all current unique knowledge of the firm is protected by patents
B) planning extensive employee training and hiring educated and experienced employees.
C) investing in sophisticated databases in relevant knowledge areas
D) establishing a system of organizational intelligence gathering

E) B) and D)
F) All of the above

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Which of the following statements about organizational knowledge is correct?


A) Knowledge is an intangible resource.
B) The importance of knowledge is increasing.
C) The value of knowledge as a proportion of shareholder value is increasing.
D) All of these choices are correct.

E) C) and D)
F) B) and D)

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When the firm earns lower-than-average returns, the highest priority is given to satisfying the needs of capital market stakeholders over the needs of product market and organizational shareholders.

A) True
B) False

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Who are the firm's strategic leaders? How do strategic leaders predict the profit outcomes of different strategic decisions?

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The firm's strategic leaders include the...

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The development of a firm's mission typically involves which of the following?


A) Only the CEO.
B) Only top managers.
C) The CEO and top managers.
D) None of the these.

E) A) and C)
F) A) and B)

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Hypercompetition is a characteristic of the current competitive landscape. Define hypercompetition and identify its primary drivers. How can organizations survive in a hypercompetitive environment?

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Hypercompetition is a condition of rapid...

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