Question 1

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Accepted Answer

A)   E-commerce
B)   E-business
C)   Supply chain management
D)   Knowledge management
E)   Customer relationship managementF) A) and E)
G) D) and E)

Question 2

Organizational_______ refers to the amount of resources used to achieve an organizational goal.

Accepted Answer

The answer of Organizational_______ refers to the amount of resources...

Question 3

______is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Accepted Answer

A)   TQM
B)   Continuous improvement
C)   Benchmarking
D)   Empowerment
E)   MBOF) B) and D)
G) A) and D)

Question 4

Theory X and Theory Y was developed by ______.

Accepted Answer

A)   Douglas McGregor
B)   Henry Gantt
C)   Max Weber
D)   Mary Parker Follett
E)   Frank GilbrethF) B) and E)
G) C) and D)

Question 5

Organization development is a specific set of management techniques based in the behavioral science approach.

Accepted Answer

A) True 
 B)False

Question 6

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Accepted Answer

A) True 
 B)False

Question 7

_______is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Accepted Answer

The answer of _______is the management function concerned with monitoring...

Question 8

The Hawthorne studies resulted in the movement towards scientific management.

Accepted Answer

A) True 
 B)False

Question 9

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

Accepted Answer

A) True 
 B)False

Question 10

The disturbance handler role involves the initiation of change, thinking about the future and how to get there.

Accepted Answer

A) True 
 B)False

Question 11

Chester Bernard felt that ______could help a poorly managed organization.

Accepted Answer

A)   bureaucracy
B)   line managers
C)   efficiencies
D)   informal relations
E)   top/down flow of informationF) A) and B)
G) A) and C)

Question 12

Whereas scientific management focused on______ , administrative principles approach focused on the .

Accepted Answer

A)   individual productivity; total organization
B)   organization productivity; individual effort
C)   efficient procedures; management by principle
D)   employee ability; employee loyalty
E)   employee competence; work flow through the organizationF) A) and B)
G) A) and C)

Question 13

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

Accepted Answer

A)   information processing
B)   spokesperson
C)   liaison
D)   resource allocator
E)   leaderF) All of the above
G) B) and C)

Question 14

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Accepted Answer

A)   benchmarking.
B)   empowerment.
C)   systems theory.
D)   contingency perspective.
E)   continuous improvement.F) B) and E)
G) All of the above

Question 15

With its "community of interest" in a pre­Facebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

Accepted Answer

A)   innovate
B)   communicate
C)   generate revenue
D)   compete
E)   monitorF) B) and E)
G) A) and E)

Question 16

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Accepted Answer

A)   scientific management.
B)   bureaucratic organizations.
C)   administrative management theory.
D)   human resource management.
E)   all of these.F) A) and B)
G) A) and C)

Question 17

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Accepted Answer

A) True 
 B)False

Question 18

The human resources perspective of management links motivation theories with______ .

Accepted Answer

A)   top management
B)   employee tasks
C)   floor managers
D)   efficiencies
E)   profit maximizationF) B) and C)
G) A) and E)

Question 19

Discerning circles of causality is an important element of systems thinking.

Accepted Answer

A) True 
 B)False

Question 20

Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

Accepted Answer

A) True 
 B)False

Exam 1: Innovative Management for a Changing World

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Correct AnswerverifiedShow Answer

The human resources perspective of management links motivation theories with______ .

Correct AnswerverifiedShow Answer

_______is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Correct AnswerverifiedShow Answer

The Hawthorne studies resulted in the movement towards scientific management.

Correct AnswerverifiedShow Answer

Theory X and Theory Y was developed by ______.

Correct AnswerverifiedShow Answer

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Correct AnswerverifiedShow Answer

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

Correct AnswerverifiedShow Answer

Organization development is a specific set of management techniques based in the behavioral science approach.

Correct AnswerverifiedShow Answer

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Correct AnswerverifiedShow Answer

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

Correct AnswerverifiedShow Answer

Organizational_______ refers to the amount of resources used to achieve an organizational goal.

Correct AnswerverifiedShow Answer

Chester Bernard felt that ______could help a poorly managed organization.

Correct AnswerverifiedShow Answer

Discerning circles of causality is an important element of systems thinking.

Correct AnswerverifiedShow Answer

With its "community of interest" in a pre­Facebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

Correct AnswerverifiedShow Answer

______is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Correct AnswerverifiedShow Answer

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Correct AnswerverifiedShow Answer

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Correct AnswerverifiedShow Answer

Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

Correct AnswerverifiedShow Answer

Whereas scientific management focused on______ , administrative principles approach focused on the .

Correct AnswerverifiedShow Answer

The disturbance handler role involves the initiation of change, thinking about the future and how to get there.

Correct AnswerverifiedShow Answer

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With its "community of interest" in a preFacebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

Correct Answer
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Correct Answer
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Correct Answer
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