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A waiter is asked to increase his check average by "suggestively selling" appetizers, salads, and desserts. It has been explained to the waiter that the larger his check average, the more he will make in tips. However, the waiter does not believe that suggestive selling will actually result in increased tips. In this scenario, the waiter's belief that suggestive selling is not likely to result in more tips exemplifies:


A) equity
B) expectancy
C) instrumentality
D) valence

E) B) and D)
F) B) and C)

Correct Answer

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All of Armand's employees make the same amount of money but he thinks they lie to each other about how much they make. To stop this, he posts all salary information on the bulletin board. Armand seems to believe in _______.


A) consistency theory
B) equity theory
C) expectancy theory
D) social learning theory

E) A) and B)
F) All of the above

Correct Answer

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verified

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