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Once a market researcher has defined the problem, developed the research plan, and collected the relevant information, what is the next step in the five-step marketing research approach?


A) set budgets
B) determine target market
C) take marketing actions
D) develop findings
E) determine if there is a planning gap between desired findings and actual findings

F) A) and D)
G) B) and E)

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Consider the LEGO Group MINDSTORMS product. LEGO Group designers created MINDSTORMS® kits to appeal to middle-school students, among others. When attempting to choose between potential designs, what was the measure of success for use by LEGO Group in this instance?


A) age
B) gender
C) assembly time
D) cost
E) advertising

F) A) and C)
G) A) and B)

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GI Designs, a copper furniture manufacturer, increased the price on its copper tabletops by 20 percent for three months to see what the effect would be on its sales. The change in sales is the ________ in this experiment.


A) constraint
B) dependent variable
C) decision task
D) control
E) independent variable

F) B) and E)
G) B) and C)

Correct Answer

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By ________, IKEA noticed that customers often stopped shopping when their baskets or carts were full, so additional shopping bags are now placed throughout IKEA stores.


A) using survey data
B) employing mystery shoppers
C) using neuromarketing
D) interviewing employees
E) watching consumers in person

F) D) and E)
G) B) and D)

Correct Answer

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Qualified members of tracking studies for a new movie are asked three key questions, one of which is


A) How much would you be willing to pay for a ticket?
B) Who is the target audience for this film?
C) In your own words, what is the premise of the movie?
D) Will you see the film?
E) How would you rate this film?

F) A) and E)
G) A) and D)

Correct Answer

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Carma Laboratories, Inc., the maker of Carmex lip balm, used ________ to conduct marketing research to understand the nature of online conversations about lip balm.


A) ethnographic research
B) depth interviews
C) focus groups
D) social media
E) telephone surveys

F) B) and E)
G) B) and C)

Correct Answer

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