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The Food King chain stocks the products of VitaVeggies Food Company at all of their supermarkets. The Teamsters are currently involved in a labor dispute with VitaVeggies. The union has already encouraged its members and the general public not to buy VitaVeggie products. Now it is threatening Food King stores with the possibility of a boycott if it continues to carry the VitaVeggies line. Food King is being threatened with a(n)


A) primary boycott.
B) secondary boycott.
C) jurisdictional boycott.
D) informational boycott.

E) C) and D)
F) All of the above

Correct Answer

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Over the past several decades, the compensation of CEOs of large U.S. corporations has


A) remained relatively stable once inflation is taken into account.
B) become based more on salary and less on stock options.
C) increased enormously, even when inflation is taken into account.
D) consistently lagged behind the compensation of top executives in Europe and Asia.

E) None of the above
F) A) and C)

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When workers go on strike, management is often compelled to keep the business operation running. If it is unable to achieve this on its own, management may


A) elect to proceed with a lockout.
B) close down the facility and permanently fire the strikers.
C) hire strikebreakers.
D) picket.

E) A) and D)
F) C) and D)

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The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as


A) resolution.
B) mediation.
C) arbitration.
D) confirmation.

E) A) and C)
F) B) and D)

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Under a union shop agreement, workers must belong to a union before they can be hired.

A) True
B) False

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Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

A) True
B) False

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The ________ guaranteed the rights of individual union members when dealing with their union.


A) Wagner Act
B) Landrum-Griffin Act
C) Norris-LaGuardia Act
D) Taft-Hartley Act

E) None of the above
F) B) and C)

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At Newport Pharmaceuticals Group, union reps strongly discouraged the firm's union employees from buying the company's products. Recently, they also took out an ad with an important message for consumers: "Don't give Newport your money. They don't share it with their employees!"  What do these actions best describe?


A) secondary boycott
B) primary boycott
C) direct strikebreaker initiative
D) strikebreaker tactic

E) A) and B)
F) A) and C)

Correct Answer

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Simon, who is philosophically opposed to unions, often says, "Why should I be required to join an organization I don't agree with, or pay a fee to support it financially? I thought this was a free country, but I don't feel very free when I'm told that I'll lose my job if I don't join the union. It just isn't fair." Simon's comments suggest he favors a(n) ________ shop arrangement.


A) closed
B) open
C) regulated
D) certified

E) None of the above
F) All of the above

Correct Answer

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John L. Lewis broke with the American Federation of Labor (AFL) in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

A) True
B) False

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Speculating on the future of organized labor unions, which of the following statements best summarizes real concerns?


A) Future union membership will significantly increase due to workers age 19-30 perceiving value in union representation and membership.
B) The age of union members is heavily skewed. Most members are 55 and older. Unions will be challenged to recruit younger employees to support the unions.
C) Due to headstrong union negotiators who have refused givebacks, the value of unions will decline.
D) The UAW (United Auto Workers) will continue to advance as the most powerful union in the U.S., while the public sector employee unions will continue to experience decline.

E) None of the above
F) C) and D)

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Last year, employees at your local community college were on strike. Very few students were crossing the picket line. In fact, the postal employees refused to deliver mail there claiming that they were honoring the strike for their fellow service union members. The postal employees were participating in a voluntary secondary boycott.

A) True
B) False

Correct Answer

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The Labor-Management Relations Act (Taft-Hartley Act) allowed states to pass laws that prohibited compulsory union membership.

A) True
B) False

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Small firms often offer innovative child care programs as a way of competing for qualified employees.

A) True
B) False

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Although child care concerns have become a pressing issue for many employees, most firms have been unable to find acceptable solutions to these concerns.

A) True
B) False

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The ________ guaranteed union members the right to nominate candidates for union office and participate in union meetings.


A) Taft-Hartley Act
B) Fair Labor Standards Act
C) Norris-LaGuardia Act
D) Landrum-Griffin Act

E) B) and C)
F) All of the above

Correct Answer

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Costs associated with elder care are likely to have a much smaller impact on businesses than childcare costs.

A) True
B) False

Correct Answer

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Which of these evolving workplace issues will likely continue to be a focus during future contract negotiations?


A) shifting jobs from service back to manufacturing industries
B) eliminating part-time work
C) arranging for care assistance for children and elders
D) increasing offshore outsourcing jobs

E) A) and B)
F) None of the above

Correct Answer

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A grievance is


A) an implication that management has broken a management-union agreement, but it must be proven.
B) an employee's perception that management has not in some way fulfilled a labor contract agreement.
C) the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
D) the result of a poorly arbitrated conflict.

E) None of the above
F) C) and D)

Correct Answer

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The presence of formal labor organizations in the United States dates back to the


A) late 1700s.
B) Civil War.
C) late 1800s.
D) depression years of the 1930s.

E) None of the above
F) A) and B)

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