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Your boss at work-a small business enterprise-exhibits no empathy for employees' personal problems and challenges, seems to lack remorse for treating employees wretchedly, and appears to have no ethical or moral qualms about lying to employees and cheating customers. Yet your boss is obviously intelligent and even charming in some situations. Your boss exhibits significant signs of a


A) transformational leader.
B) psychopathic executive.
C) horrible boss.
D) All of the above

E) All of the above
F) A) and B)

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There are no special guidelines for being an effective follower that diverge from what makes an effective group member and a competent communicator in small groups.

A) True
B) False

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The principal problem with the trait perspective on leadership is the assumption that leadership resides in a person not in transactions between leaders and followers.

A) True
B) False

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Charisma is strongly associated with effective group leadership.

A) True
B) False

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"Leadership is a process, not a person." This means


A) a leader must possess certain traits to be effective.
B) transactional leaders are more apt to be successful than transformational leaders.
C) leadership is a leader-follower transaction, a partnership between leaders and followers.
D) All of the above

E) All of the above
F) C) and D)

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Showing respect for followers is a critical communication imperative for leaders to be effective.

A) True
B) False

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There is a universal set of traits that conflates with leader effectiveness.

A) True
B) False

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The situational leadership model includes which of the following leadership styles?


A) Laissez-faire style
B) Participative style
C) Readiness style
D) Servant style

E) A) and B)
F) A) and C)

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Team leaders in virtual groups compared to face-to-face groups typically


A) must work harder to sustain strong membership satisfaction.
B) need to work less to sustain strong member satisfaction.
C) need to work about the same in both types of groups to sustain strong group membership.
D) won't see any pattern in this regard.

E) A) and D)
F) All of the above

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Small zero-history groups typically select a leader by a process of elimination in which potential candidates are removed from consideration until only one person typically remains to be leader.

A) True
B) False

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Virtual groups pose unique leadership challenges. Among them are


A) relationship building is difficult.
B) multicultural groups may experience confusion and tension when there is no consensus regarding how leadership should be displayed in a virtual format.
C) meetings can be more difficult to facilitate, especially with the frequent stop-start interruptions, technological blips, and mute-unmute distractions.
D) All of the above

E) None of the above
F) All of the above

Correct Answer

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