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Careful screening of respondents is essential to the success of the focus group.Screening criteria include all of the following except


A) respondents with direct experience with the object or issue being discussed should not be included
B) respondents who have participated in the recent past should not be included
C) respondents who are participating only for the money should be avoided
D) respondents who have a relative or friend already in the group should not be used

E) None of the above
F) All of the above

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Of the four communication methods,mail surveys typically have the greatest elapsed time from the beginning of the research project to completion of the study.

A) True
B) False

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Respondent data can be classified into three types: past behavior,attitudes,and future behavior.

A) True
B) False

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The potential for bias as a result of the interviewing process is reduced if communication techniques are used.

A) True
B) False

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What skills should a moderator of a focus group possess?

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Skills should include:
1)combination of ...

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What is an experience survey,and when would it be used?

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The experience survey is a type of depth...

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When evaluating which communication approach best meets the needs of a research project,all of the following criteria are relevant except


A) versatility
B) cost
C) knowledge of respondents
D) quantity of data

E) All of the above
F) B) and C)

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Focus groups can be used for all of the following except


A) to eliminate extraneous variables
B) to understand emotional reactions to brands
C) to interpret previously obtained quantitative results
D) to generate ideas for new creative concepts

E) A) and C)
F) All of the above

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A

For consumer goods research,the focus group should be


A) 4 or 5 individuals
B) 6 or 7 individuals
C) between 8 and 12 individuals
D) between 13 and 15 individuals

E) A) and C)
F) A) and B)

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Structured observation is more appropriate for exploratory research while unstructured observation is more appropriate for conclusive research.

A) True
B) False

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The person who leads and manages the focus group session is called a facilitator.

A) True
B) False

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To provide a good mixture of people,a focus group should consist of various age groups,races,and economic backgrounds of people.

A) True
B) False

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False

_______________ observation refers to whether or not respondents are aware they are being observed.


A) Natural or contrived
B) Disguised or undisguised
C) Structured or unstructured
D) Direct or indirect

E) A) and D)
F) A) and C)

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The largest application of online marketing research analysis is for


A) propensity matching
B) customer surveys
C) neuromarketing
D) metadata analysis

E) A) and D)
F) C) and D)

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The _______________ survey is a type of depth interview where the researcher is interested in the views of a selective cross section of people associated with the research problem.


A) client-participant
B) extra-deep
C) preferred participant
D) experience

E) None of the above
F) A) and B)

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Relationships in a qualitative data matrix from a focus group can be identified and explored with


A) linear regression
B) conjoint analysis
C) segmentation analysis
D) cross-tabulations of variables

E) All of the above
F) B) and C)

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The most versatile of the four communication methods is


A) personal interviews
B) telephone interviews
C) mail interviews
D) Internet-based methods

E) B) and D)
F) A) and D)

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Synergism,one of the advantages of focus group interviews,refers to which of the following:


A) Ideas are generated spontaneously.
B) Ideas are freely expressed by group members.
C) Ideas are more likely to be expressed once the general level of excitement over the topic increases.
D) A wider range of information is expressed as a group than accumulation of separate individual responses.

E) None of the above
F) B) and D)

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In terms of conclusive research,data on _______________ are among the most sought-after respondent data in marketing research.


A) past behavior
B) current behavior
C) attitudes
D) respondent characteristics

E) A) and C)
F) A) and B)

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C

Discuss the characteristics of qualitative research.

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Characteristics include:
1.small conveni...

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