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---------activities performed by the retailers.


A) assortment of offerings.
B) holding stock.
C) extending services.
D) all of these.

E) B) and C)
F) None of the above

Correct Answer

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D

"Management is what a manager does" given by.


A) Henry fayol.
B) F.W.Taylor.
C) Dinkar Pagare.
D) none of these.

E) A) and C)
F) All of the above

Correct Answer

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C

------represents how a retailer is perceived by consumers and others.


A) image.
B) sales.
C) profit.
D) none of these.

E) None of the above
F) A) and B)

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------ gives the product as per the requirements of customers


A) Human resource planning.
B) Job descriptions.
C) Job analysis.
D) Mall

E) C) and D)
F) A) and C)

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In retailing there is a direct interaction with-------.


A) producer.
B) customer.
C) wholesaler.
D) all of these.

E) A) and B)
F) None of the above

Correct Answer

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Retailer is a person who sells the goods in a---------.


A) large quantities.
B) small quantities.
C) both a & b.
D) none of these.

E) B) and D)
F) B) and C)

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----- is the process of seeking customers towards shop.


A) Selection.
B) Advertisement.
C) Compensation.
D) Recruitment.

E) A) and B)
F) A) and C)

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Merchandising and display are an important part of the marketing plan and should have a reasonable budget allocated, even for a retailer operating on a ..........


A) corner.
B) dime.
C) limit.
D) Shoestring.

E) A) and C)
F) None of the above

Correct Answer

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The most important retail marketing decision a retailer has to make is to __________.


A) identify its target market
B) choose the right service response it wants to support
C) select the service mix
D) Develop a nice store atmosphere

E) A) and C)
F) None of the above

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The main objective of the management is--------.


A) profitability.
B) sales growth.
C) return on investment
D) all of these.

E) C) and D)
F) A) and C)

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The fastest growing segment of retailing is __________.


A) nonstore retailing
B) warehouse stores
C) hypermarkets
D) Category killers

E) C) and D)
F) B) and D)

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The term stakeholders which includes-------.


A) stock holders.
B) consumers.
C) suppliers.
D) all the above.

E) A) and C)
F) All of the above

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A concept in retailing that helps explain the emergence of new retailers is called the _______________ hypothesis.


A) retail life cycle
B) wheel-of-retailing
C) service-assortment
D) Product life cycle

E) C) and D)
F) None of the above

Correct Answer

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The functions of management start with-----.


A) buying.
B) planning.
C) organizing.
D) supervising.

E) B) and C)
F) C) and D)

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The word Retail is derived from the----- word


A) latin
B) french
C) english
D) none of these

E) B) and D)
F) B) and C)

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Which of the following is NOT an example of non-store retailing?


A) mail order.
B) party plan
C) department store
D) Catalogue shop.

E) None of the above
F) A) and B)

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A retailer's ______________ is the key to its ability to attract customers.


A) location.
B) pricing system.
C) promotion system.
D) Store personnel.

E) A) and D)
F) None of the above

Correct Answer

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In retailing there is a direct interaction with-------


A) producer
B) customer
C) wholesaler
D) all of these

E) A) and B)
F) None of the above

Correct Answer

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Human resource management process consists of ------.


A) recruitment.
B) selection.
C) training.
D) all of these.

E) B) and D)
F) B) and C)

Correct Answer

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D

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