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Which of the following best defines a need?


A) A strong desire for something
B) The perceived benefit from an exchange
C) A lack of means of subsistence
D) Something deemed important missing that is available at a reasonable price

E) All of the above
F) A) and B)

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Testing an idea to see if it is effective requires:


A) a specific goal against which to measure the outcome.
B) a method of separating out the effect of luck on the test.
C) a series of tests with constantly changing measures.
D) employing an outside, non-biased research firm.

E) None of the above
F) B) and D)

Correct Answer

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Demand is a combination of which two things?


A) desire for something and its availability
B) desire for something and the ability to purchase it
C) availability of something and the ability to pay for it
D) desire for something and a well-executed marketing plan

E) A) and B)
F) A) and C)

Correct Answer

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Which statement is valid in managing exchanges between a company and its customers?


A) The company wants to maximize customer benefits.
B) Customers want to pay the least amount possible.
C) Customers are the primary drivers of the purchase decisions.
D) The two parties have conflicting goals.

E) A) and B)
F) A) and C)

Correct Answer

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Managing a marketing effort involves all of these functions EXCEPT:


A) control.
B) planning.
C) implementation.
D) advertising.

E) All of the above
F) A) and C)

Correct Answer

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Which of the following factors is important in managing perceived value?


A) Different customers have different perceptions.
B) Perception sometimes doesn't reflect reality.
C) Value is a nebulous concept to most people.
D) Competitive pricing is a major determinant of value.

E) B) and C)
F) A) and D)

Correct Answer

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Finding a group of customers who want what you have to offer and providing it better than others do so that you maximize perceived value for that group defines:


A) target market differentiation.
B) your value proposition.
C) total market value maximization.
D) sales maximization.

E) B) and D)
F) A) and B)

Correct Answer

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The basic goal of marketing managers in managing exchanges involves all of these elements EXCEPT:


A) promotional planning.
B) value.
C) price.
D) cost.

E) A) and B)
F) All of the above

Correct Answer

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Which skill set is required to be a good marketer?


A) Experience in professional sales
B) A high degree of creativity
C) Understanding algebra and calculus
D) Basic math skills

E) A) and D)
F) All of the above

Correct Answer

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Properly designed and executed, marketing can do which of the following?


A) Influence people to do things they don't want to do.
B) Make it more appealing to buy certain things over others.
C) Create a need for something.
D) Make people buy things they really can't afford.

E) A) and B)
F) B) and D)

Correct Answer

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