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Exam 2: The Evolution of Management Thinking

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Question 91

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Operations research grew out of World War II groups and is based on ____.

A) group dynamics
B) employees in crisis
C) production in turbulent times
D) mathematical equations
E) a humanistic approach

F) A) and D)
G) B) and E)

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Question 92

Multiple Choice

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Beth Brant,production supervisor at Trustworthy Tools Mfg. ,Inc.believes that her employees dislike work,avoid responsibility,and therefore they need to be controlled and directed.Beth is a

A) Theory X manager.
B) Theory Y manager.
C) realistic manager.
D) Theory Z manager.
E) Theory J manager.

F) C) and D)
G) A) and C)

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Question 93

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A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called ____________________.

The writings of Fayol,Taylor,and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

According to Weber's ideas on bureaucracy,organizations should be based on which of these?

A(n)____________________ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Describe the assumptions behind McGregor's Theory X and Theory Y.How do the theories relate to the classical perspective on management and early human relations ideas?

List three of the basic ideas of scientific management.

Chester Bernard felt that ____ could help a poorly managed organization.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by:

The bureaucratic organizations approach is a subfield within the ____.

Benchmarking involves finding out what the customer wants.

Frank Gilbreth felt that efficiency equated with ____.

The early study of management as we know it today began with what is now called the technology-driven workplace.

According to the Manager's Shoptalk of chapter 2,which of the following is not in the top five contemporary management tools?

Fayol's unity of direction principle emphasizes that each subordinate receives orders from one,and only one superior.

The classical perspective on management emerged during the early eighteenth century.