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In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day.Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's tips to enhance listening skills?


A) Donna was the better listener because she followed the tip, "Avoid information overload."
B) Donna was the better listener because she followed the tip, "Be a selfish listener."
C) Anna was the better listener because she followed the tip, "Listen for major ideas."
D) Anna was the better listener because she followed the tip, "Avoid overreacting emotionally."

E) C) and D)
F) All of the above

Correct Answer

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When listeners assign meaning to a message they are


A) selecting.
B) understanding.
C) attending.
D) remembering.

E) A) and B)
F) All of the above

Correct Answer

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_____ is the process of using a method or standards to evaluate the effectiveness and appropriateness of messages.


A) Accommodation
B) Critical listening
C) Rhetorical criticism
D) Reasoning

E) A) and B)
F) A) and C)

Correct Answer

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It's a good listening technique to try to mentally summarize the major idea that specific facts support.

A) True
B) False

Correct Answer

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Aperson who likes information delivered with lots of facts and details is likely a(n)


A) relational-oriented listener.
B) analytical-oriented listener.
C) task-oriented listener.
D) critical-oriented listener.

E) A) and B)
F) All of the above

Correct Answer

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Nick is really worried about his statistics exam after lunch, so he isn't really listening to his speech instructor. The listening barrier here is


A) personal concerns.
B) personal prejudice.
C) information overload.
D) outside distractions.

E) B) and C)
F) A) and D)

Correct Answer

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verified

_____ is the process of drawing a conclusion from evidence within the logical framework of the arguments.


A) Accommodation
B) Critical listening
C) Logic
D) Reasoning

E) B) and D)
F) B) and C)

Correct Answer

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verified

_____ is the process of listening to evaluate the quality, appropriateness, value, and importance of the information you hear.


A) Accommodation
B) Critical listening
C) Information overload
D) Reasoning

E) A) and B)
F) B) and D)

Correct Answer

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verified

Selecting, attending, understanding, and remembering are all a part of effective listening.

A) True
B) False

Correct Answer

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verified

Because we hear so many sounds simultaneously, the first stage of listening is to


A) select.
B) understand.
C) remember.
D) attend.

E) A) and D)
F) C) and D)

Correct Answer

verifed

verified

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