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A(n) ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

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Capital and ________ are the primary production inputs that the organization uses to create products and services.

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The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower cost and generate profits.

A) True
B) False

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The effect of the Internet has been to raise bargaining power over suppliers.

A) True
B) False

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All of the following are major features of organizations that impact the use of information systems EXCEPT for


A) business processes.
B) environments.
C) goals.
D) agency costs.

E) B) and C)
F) All of the above

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Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

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The value chain model identifies specifi...

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To what competitive force did the printed encyclopedia industry succumb?


A) positioning and rivalry among competitors
B) low cost of entry
C) substitute products or services
D) customer's bargaining power

E) A) and D)
F) A) and C)

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________ are the expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system.

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________ is the ability to offer individually tailored products or services using the same production resources as bulk production.


A) Mass customization
B) Size customization
C) Magnitude customization
D) Dimension customization

E) A) and C)
F) None of the above

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In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software.

A) True
B) False

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