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Process blueprints are the inherent processes in an enterprise resource planning (ERP)solution that implement standard business processes.

A) True
B) False

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A new enterprise resource planning (ERP)implementation process cannot be carried out if a business is running on an old system.

A) True
B) False

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The process of maintaining a general ledger,which must be integrated into applications in order to form a true enterprise resource planning (ERP) product,is a(n) ________ activity.


A) supply chain
B) accounting
C) human resources
D) manufacturing

E) A) and B)
F) A) and C)

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As an element of an enterprise resource planning (ERP)solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

A) True
B) False

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An example of a stored procedure would be never to sell certain items at a discount.

A) True
B) False

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Explain how organizations of different sizes use enterprise resource planning (ERP)differently.

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Companies of different sizes have one ve...

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Which of the following statements is true of an enterprise resource planning (ERP) software in the cloud?


A) Customers of thick-client,client/server ERP software can move to the cloud at low costs.
B) Cloud-based ERP software is more expensive for customers.
C) Mobile systems using cloud-based ERP require thin-client applications.
D) It is safe to provide mobile systems access to ERP systems.

E) A) and B)
F) None of the above

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Infor Business Cloud is an enterprise resource planning (ERP)solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).

A) True
B) False

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Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP) product?


A) supplier management
B) capacity planning
C) sales prospecting
D) procurement

E) All of the above
F) B) and D)

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Small organizations tend to employ only one or two IT specialists who not only manage the enterprise resource planning (ERP)system,but the entire IS department as well.

A) True
B) False

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For implementing enterprise resource planning (ERP)systems,the first task is to create a model of current business procedures and practices,which is called the as-is model.

A) True
B) False

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Which of the following statements describes a trigger?


A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.
B) It is a computer program stored in a database that is used to enforce business rules.
C) It is a set of inherent procedures in an enterprise resource planning (ERP) solution that implement standard business processes.
D) It is a programming paradigm that describes computation in terms of statements that change a program state.

E) C) and D)
F) None of the above

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Customer relationship management (CRM) ,as an application that must be included in a true enterprise resource planning (ERP) product,includes ________.


A) cash management
B) HR management
C) sales prospecting
D) capacity planning

E) A) and D)
F) A) and B)

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________ is a suite of applications,a database,and a set of inherent processes for consolidating business operations into a single,consistent computing platform.


A) Enterprise resource planning
B) Customer relationship management
C) Warehouse management system
D) Supply chain management

E) B) and C)
F) B) and D)

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An enterprise resource planning (ERP)solution includes a database design,initial configuration data,and the company's operational data.

A) True
B) False

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Explain briefly the steps for implementing enterprise resource planning (ERP)systems.

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The first task in implementing ERP syste...

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What is the primary purpose of an enterprise resource planning (ERP)system?

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The primary purpose of an ERP system is ...

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Which of the following is an example of a supply chain activity?


A) capacity planning
B) marketing
C) inventory management
D) customer management

E) A) and B)
F) A) and C)

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Enterprise resource planning (ERP)vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

A) True
B) False

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Infor's enterprise resource planning (ERP)products span the mid-range,serving higher-end small companies and lower-end large companies.

A) True
B) False

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