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Kelly's Kids is a home-based business that sells high-quality children's clothing at premium prices using in-home parties. These in-home parties typically cater to families with small children and middle- to upper-middle-class income. Kelly's Kids is using ____ variables to segment its market.


A) demographic
B) psychographic
C) sociographic
D) behavioristic
E) geographic

F) C) and E)
G) All of the above

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A differentiated targeting strategy is when the organization targets two or more markets by developing a single marketing mix.

A) True
B) False

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Alpine Ski Shops U.S, is looking for new markets. Since their market is based mainly on access to snow, they would most likely use which base for segmentation?


A) behavioristic
B) demographic
C) psychographic
D) environmental
E) geographic

F) A) and E)
G) B) and E)

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The most important reason that a firm might use a sales force forecasting survey to determine its sales forecast is


A) salespeople are generally optimistic about the future and will provide excellent forecast targets.
B) most salespeople tend to have a pessimistic outlook, which is more likely to result in an achievable sales forecast.
C) this tends to be the fastest way to determine a good sales forecast for the upcoming period.
D) the averaging and other statistical techniques applied to these forecasts result in extremely accurate numbers.
E) the sales staff is closer to the actual customers on a regular basis than anyone else in the organization.

F) A) and E)
G) A) and D)

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____ describe the similarities among potential customers within a market segment and explain the differences among people in different market segments.


A) Market segmentation variables
B) Market segment profiles
C) Segmentation grids
D) Market differentiation indexes
E) Market concentrations

F) B) and C)
G) B) and E)

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Discuss the differences between the breakdown and buildup approaches to measuring company sales potential. What are the similarities between these two approaches?

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Which of the following is an example of a behavioristic segmentation variable?


A) Family size
B) Climate
C) Age
D) Usage rate
E) Personality characteristics

F) B) and E)
G) None of the above

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When evaluating market segments, which three major issues should be considered?

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When evaluating market segments, busines...

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If Jaguar focused all its marketing efforts for the new Jaguar XKR on professionals earning more than $250,000, it would be using a(n) ____ strategy.


A) homogeneous
B) undifferentiated
C) multisegmented
D) concentrated
E) stratified

F) A) and E)
G) A) and B)

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A firm operating in a one-state market would not regionalize its market.

A) True
B) False

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One limitation of the sales force survey technique is that salespeople often believe that their sales goals are determined by their sales estimates.

A) True
B) False

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Only one variable can be used to segment a market.

A) True
B) False

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A person who has buying power also has the authority to buy.

A) True
B) False

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Which of the following products is most likely to have its market segment based on age?


A) Bass shoes
B) Lipton Iced Tea
C) Bic pens
D) Legos
E) Carpet

F) A) and D)
G) B) and D)

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Individuals' ability to buy depends on the amount of their buying power.

A) True
B) False

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Company sales forecasts are least likely to be based on


A) executive judgment.
B) customer surveys or sales force surveys.
C) time series analysis.
D) market tests.
E) single-variable segmentation.

F) C) and E)
G) D) and E)

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The sales prediction technique based on the correlation between sales and other factors¾such as population density, per capita income, or family size¾is


A) executive judgment.
B) time series analysis.
C) regression analysis.
D) a market test.
E) an expert survey.

F) A) and B)
G) A) and D)

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Procter & Gamble markets Cheer detergent to young singles and couples and Tide detergent to families. Procter & Gamble is using a(n) ____ targeting strategy for laundry detergents.


A) multiuse
B) differentiated
C) stratified
D) undifferentiated
E) concentrated

F) B) and E)
G) D) and E)

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Toyota has learned that some people want sports cars, while others want vans, trucks, sedans, and economy cars. In this instance, Toyota has found its markets to be


A) heterogeneous.
B) undifferentiated.
C) concentrated.
D) homogeneous.
E) focused.

F) A) and C)
G) A) and B)

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When a marketer is engaged in the target market selection process and has assessed relevant market segments by considering such factors as sales estimates, competition, and estimated costs, the marketer is ready for the next step, which is to


A) identify the appropriate targeting strategy.
B) determine which segmentation variables to use.
C) develop market segment profiles.
D) evaluate relevant market segments.
E) select specific target markets.

F) A) and C)
G) C) and E)

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