Question 1

The psychological process of readapting to one's home culture is called ________.

Accepted Answer

reverse cu...

Question 2

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Accepted Answer

A)   culture shock
B)   decruitment
C)   reverse culture shock
D)   expatriate failureE) None of the above
F) A) and B)

Question 3

The downside of geocentric staffing is that it is expensive.

Accepted Answer

A) True 
 B)False

Question 4

An important advantage of polycentric staffing is it ________.

Accepted Answer

A)   re-creates local operations in the image of home-country operations
B)   eliminates the high cost of relocating expatriate managers and families
C)   helps a company develop global managers who can adjust easily to any business environment
D)   sends managers from home who will look out for the company's interestsE) A) and B)
F) C) and D)

Question 5

Companies that want to give national units a degree of autonomy in decision making could choose a(n) ________ staffing policy.

Accepted Answer

A)   geocentric
B)   regiocentric
C)   ethnocentric
D)   polycentricE) A) and C)
F) None of the above

Question 6

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

Accepted Answer

A) True 
 B)False

Question 7

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

Accepted Answer

Expatriate failure refers to the premature return of an expatriate employee to their home country before the completion of their international assignment. This failure can occur for a variety of reasons, including cultural adjustment issues, dissatisfaction with the new work environment, family problems, or a lack of support from the employer.

To avoid expatriate failure, companies can take several proactive measures. First, they should carefully select candidates for international assignments, considering not only their technical skills but also their ability to adapt to new cultures and work environments. Training and orientation programs can also help prepare expatriates for the challenges they may face in their new location.

Providing ongoing support and resources for expatriates during their assignment is also crucial. This can include regular check-ins with a mentor or supervisor, access to counseling services for both the expatriate and their family, and opportunities for cultural integration and language learning.

Additionally, companies should strive to create a welcoming and inclusive work environment for expatriates, both in the host country and within the organization as a whole. This can help mitigate feelings of isolation or alienation that may contribute to expatriate failure.

By taking these steps, companies can increase the likelihood of a successful international assignment and reduce the risk of expatriate failure. This not only benefits the individual expatriate and their family but also contributes to the overall success of the company's global operations.

Question 8

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

Accepted Answer

A) True 
 B)False

Question 9

Human resource planning involves collecting data on every employee including their ________.

Accepted Answer

A)   educational background
B)   special job skills
C)   language skills
D)   all of the aboveE) None of the above
F) All of the above D

Question 10

An ethnocentric staffing policy is most appropriate for ________.

Accepted Answer

A)   top-level management positions
B)   mid-level management positions
C)   lower-level management positions
D)   all management levelsE) B) and D)
F) None of the above

Question 11

Scenario: Mr. Yoshimura goes to Tennessee
Mr. Yoshimura, vice president of quality control at the family company, Yoshimura Yarn, has recently been assigned to a three-year position at the company's Tennessee plant. Mr. Yoshimura has brought his wife and three teenage children with him from Yokohama to Tennessee.
-When Mr. Yoshimura went to work last week, he angrily said to a Japanese co-worker that if he never heard another country music song or was never offered another plate of grits he would be happy. Mr. Yoshimura is probably experiencing ________ of culture shock.

Accepted Answer

A)   stage 1
B)   stage 2
C)   stage 3
D)   stage 4E) None of the above
F) A) and D)

Question 12

________ is the positive or negative condition of relations between a company's management and its workers.

Accepted Answer

Labor-mana...

Question 13

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Accepted Answer

A) True 
 B)False  False

Question 14

Which of these is a drawback of ethnocentric staffing?

Accepted Answer

A)   Expensive to relocate managers
B)   Potentially losing control of the host-country operations
C)   Potentially losing control of the home-country operations
D)   Re-location of local operations in the image of home-country operationsE) C) and D)
F) B) and C)

Question 15

During stage 3 of culture shock, ________.

Accepted Answer

A)   new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits
B)   unpredictable quirks of the culture become annoying
C)   emotions hit rock bottom
D)   visitors better understand local customs and behavior and appreciate themE) All of the above
F) None of the above

Question 16

In the honeymoon stage of culture shock, ________.

Accepted Answer

A)   new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits
B)   unpredictable quirks of the culture become annoying
C)   emotions hit rock bottom
D)   visitors better understand local customs and behavior and appreciate themE) C) and D)
F) B) and C)

Question 17

Which of the following statements is false?

Accepted Answer

A)   Ethnocentric staffing appeals to companies that want to maintain tight control over decision making in branch offices abroad.
B)   Ethnocentric companies formulate policies designed to work in every county in which they operate.
C)   Ethnocentrism is usually pursued at all levels of an organization.
D)   When a company uses ethnocentric staffing, individuals from the home country manage operations abroad.E) A) and D)
F) All of the above

Question 18

The major disadvantage of a geocentric staffing policy is its ________.

Accepted Answer

A)   potential for losing control of the host-country operations
B)   expense
C)   potential for creating barriers for the host-country office
D)   potential for losing control of the home-country operationsE) A) and B)
F) A) and C)

Question 19

Individuals from the home country manage operations outside the home country in which kind of staffing?

Accepted Answer

A)   Ethnocentric
B)   Polycentric
C)   Regiocentric
D)   GeocentricE) A) and D)
F) A) and B)

Question 20

Companies typically recruit locally for nonmanagerial positions.

Accepted Answer

A) True 
 B)False

Exam 16: Hiring and Managing Employees

The psychological process of readapting to one's home culture is called ________.

Correct Answer
verified
reverse cu...
View Answer

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Correct Answer
verified

The downside of geocentric staffing is that it is expensive.

Correct Answer
verified

An important advantage of polycentric staffing is it ________.

Correct Answer
verified

Companies that want to give national units a degree of autonomy in decision making could choose a(n) ________ staffing policy.

Correct Answer
verified

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

Correct Answer
verified

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

Correct Answer
verified

Human resource planning involves collecting data on every employee including their ________.

Correct Answer
verified
D

An ethnocentric staffing policy is most appropriate for ________.

Correct Answer
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Correct Answer
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________ is the positive or negative condition of relations between a company's management and its workers.

Correct Answer
verified
Labor-mana...
View Answer

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Correct Answer
verified
False

Which of these is a drawback of ethnocentric staffing?

Correct Answer
verified

During stage 3 of culture shock, ________.

Correct Answer
verified

In the honeymoon stage of culture shock, ________.

Correct Answer
verified

Which of the following statements is false?

Correct Answer
verified

The major disadvantage of a geocentric staffing policy is its ________.

Correct Answer
verified

Individuals from the home country manage operations outside the home country in which kind of staffing?

Correct Answer
verified

Companies typically recruit locally for nonmanagerial positions.

Correct Answer
verified

Exam 16: Hiring and Managing Employees

The psychological process of readapting to one's home culture is called ________.

Correct Answerverifiedreverse cu...View AnswerShow Answer

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Correct AnswerverifiedShow Answer

The downside of geocentric staffing is that it is expensive.

Correct AnswerverifiedShow Answer

An important advantage of polycentric staffing is it ________.

Correct AnswerverifiedShow Answer

Companies that want to give national units a degree of autonomy in decision making could choose a(n) ________ staffing policy.

Correct AnswerverifiedShow Answer

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

Correct AnswerverifiedShow Answer

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

Correct AnswerverifiedShow Answer

Human resource planning involves collecting data on every employee including their ________.

Correct AnswerverifiedD

An ethnocentric staffing policy is most appropriate for ________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is the positive or negative condition of relations between a company's management and its workers.

Correct AnswerverifiedLabor-mana...View AnswerShow Answer

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Correct AnswerverifiedFalse

Which of these is a drawback of ethnocentric staffing?

Correct AnswerverifiedShow Answer

During stage 3 of culture shock, ________.

Correct AnswerverifiedShow Answer

In the honeymoon stage of culture shock, ________.

Correct AnswerverifiedShow Answer

Which of the following statements is false?

Correct AnswerverifiedShow Answer

The major disadvantage of a geocentric staffing policy is its ________.

Correct AnswerverifiedShow Answer

Individuals from the home country manage operations outside the home country in which kind of staffing?

Correct AnswerverifiedShow Answer

Companies typically recruit locally for nonmanagerial positions.

Correct AnswerverifiedShow Answer

Correct Answer
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