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Which of the following is a disadvantage of work teams?


A) Lack of transparency
B) Initially high turnover
C) Inefficient product development
D) Lack of participation in group decision making

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following statements is true of self-designing teams?


A) They require management approval to perform a task.
B) They control work tasks and team membership.
C) They are also known as self-managing teams.
D) They have less autonomy than employee involvement teams.

E) B) and C)
F) A) and B)

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In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.

A) True
B) False

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A team of scientists is assembled to conduct research on a new source of renewable energy. Research and development will continue for one year after which the team will be disbanded. This team is an example of a(n) _____.


A) self-designing team
B) advisory team
C) project team
D) virtual team

E) C) and D)
F) B) and D)

Correct Answer

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BreeTek is a cybersecurity company. The company has set up offices in all the major countries in the world. Software developers from different countries are required to communicate with each other regularly. As they cannot meet in person, they communicate with each other via email, videoconferencing, and group communication applications. This team of software developers is an example of a(n) _____.


A) cross-functional team
B) advisory team
C) virtual team
D) leadership team

E) A) and B)
F) A) and C)

Correct Answer

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The teams working at Lamine Inc. have access to all company and client information that is normally accessible only to managers. This helps motivate teams and keeps them well informed. In this scenario, the employee-friendly workplace culture is most likely to increase _____.


A) job satisfaction
B) customer satisfaction
C) organizational information security
D) grapevine communication

E) A) and B)
F) A) and C)

Correct Answer

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Crimson Corp. is an investment company that has formed a new team of market researchers, lawyers, and investment bankers. In order to ensure that no work is stalled in the absence of a member in the team, the manager should provide _____ to the members.


A) diversity training
B) decision-making training
C) interpersonal skills training
D) cross-training

E) B) and C)
F) A) and C)

Correct Answer

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__________is the degree to which workers in a team have the discretion, freedom, and independence to decide how and when to accomplish their jobs.


A) Synergy
B) Cohesiveness
C) Groupthink
D) Autonomy

E) B) and C)
F) None of the above

Correct Answer

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Gainsharing works best in unstable environments where employees are required to learn additional skills or knowledge.

A) True
B) False

Correct Answer

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Which of the following is a characteristic of cognitive conflict?


A) Reconciliation
B) Resentment
C) Cynicism
D) Hostility

E) A) and D)
F) B) and D)

Correct Answer

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The finance team of a company conducts a meeting to discuss the worthiness of investing its funds in the local share market. Although most of the team members support the idea, one member, Mikhail, feels that the proposed investment is risky as the stock prices of many companies in the market has been erratic. However, Mikhail does not voice his opinion fearing that his dynamics with the team would be affected. This scenario illustrates the concept of _____.


A) groupthink
B) reverse psychology
C) apophenia
D) conservative bias

E) All of the above
F) None of the above

Correct Answer

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The product development team of a company conducts a meeting to discuss the worthiness of launching a new product in the market. The majority of the team members support the idea and believe it would sell in the market. However, one member, Jeff, is not very sure of the success of the product in the market but decides not to voice his opinion fearing that his dynamics with the team might get affected. This scenario illustrates the concept of _____.


A) groupthink
B) reverse psychology
C) synergy
D) conservative bias

E) A) and D)
F) A) and C)

Correct Answer

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Which of the following is an advantage of project teams?


A) They give full autonomy to team members.
B) They offer permanent membership.
C) They allow employees to work remotely.
D) They reduce communication barriers.

E) All of the above
F) B) and C)

Correct Answer

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Which of the following statements is true of members of self-managing teams?


A) They handle and control all of the major tasks directly related to production of a product or service without first getting approval from management.
B) They offer advice and suggestions to management concerning specific issues, but they do not have the authority to make decisions.
C) They are responsible for doing the work or executing a task, but they do not have direct responsibility or control over their work.
D) They can control and change the design of the teams themselves, the tasks they do and how and when they do them, and the membership of the teams.

E) C) and D)
F) A) and B)

Correct Answer

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The teams working at Dixon Corp. are allowed to give their suggestions to the top management regarding the workflow and new product designs. The teams are, however, not authorized to make any management decisions and also do not have a say in the kind of projects the company accepts. These teams are an example of a(n) _____.


A) self-designing team
B) self-managing team
C) traditional work team
D) employee involvement team

E) A) and B)
F) A) and C)

Correct Answer

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Vrenbrem Inc. is a multinational investment company that primarily provides finances to medium-sized enterprises. It also finances smaller start-ups that do not have adequate funding. The company has to work with a diverse clientele and has teams that are trained to handle every situation. The company provides cross-training to its teams to ensure a certain level of understanding of each member's roles. In this case, Vrenbrem is trying to increase _____.


A) grapevine communication
B) customer satisfaction
C) employee job satisfaction
D) organizational information security

E) None of the above
F) All of the above

Correct Answer

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Mara and Osman believe that they are the spokespersons for their team, and all the other team members are incapable of coming up with any plans on their own. As a result, they do not allow any other team member to speak during meetings and discussions. This work team is most likely experiencing _____.


A) minority domination
B) groupthink
C) synergy
D) structural accommodation

E) None of the above
F) A) and D)

Correct Answer

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Lauren is appointed as the project manager of a team in a smartphone company. After selecting the members of the team, she conducts a meeting with the new members so that they are acquainted with each other. Following a brief introductory session, Lauren establishes some initial ground rules for the team. This scenario illustrates that Lauren's team is in the _____ stage of team development.


A) storming
B) norming
C) performing
D) forming

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is true of the right team size for good performance?


A) A team must be small enough to encourage minority domination.
B) A team must be small in order to gain the advantages of team decision making.
C) A team must be large so that the team can be splintered into smaller subgroups.
D) A team must be large enough to take advantage of team members' diverse skills and knowledge.

E) A) and D)
F) A) and C)

Correct Answer

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The product development team at Arkelea Tech. has the highest productivity in the company. The team synergy is high, and team members take joint responsibility for the execution and completion of tasks. The members of Arkelea's product development team are in the _____ of team development.


A) norming stage
B) storming stage
C) forming stage
D) performing stage

E) All of the above
F) None of the above

Correct Answer

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