A) encoding and decoding.
B) control and affection.
C) empathy and sympathy.
D) talking and listening.
E) communicating both verbally and nonverbally.
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Multiple Choice
A) Aubre buys a sweater from a sales clerk.
B) Rich invites the team to a party.
C) Royce asks his friend Jane about her sick child.
D) Aasim pleads for the class to vote.
E) Georgina chats with the mailman.
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Essay
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True/False
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Multiple Choice
A) follow the approach that you saw another friend use successfully, assuming it would work for you.
B) avoid sending any message until you were sure it would be well received.
C) try to follow exactly the approach you used successfully with others in the past.
D) react in the way that first occurred to you.
E) consider a variety of alternatives, choosing the one that you think will be most successful under these circumstances.
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Multiple Choice
A) gain an idea of who we are from the way others communicate with us.
B) are drawn to communicators who test and challenge our identity.
C) find others' identities become our own through communication.
D) control communication with our identity.
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Multiple Choice
A) taking turns sending and receiving messages.
B) primarily sending messages.
C) primarily receiving messages.
D) sending and receiving messages at the same time.
E) neither sending nor receiving messages.
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True/False
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Multiple Choice
A) we share our thoughts and feelings with each other.
B) the other person's life affects ours.
C) we are sad when the relationship changes or ends.
D) we find the time spent in the relationship rewarding.
E) all of the above.
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Multiple Choice
A) motivation
B) tolerance for ambiguity
C) friendliness
D) open-mindedness
E) knowledge and skill
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