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As your business has grown, you have found it increasingly hard to keep track of your mailings to your customers without using a database, so the time has come to use a database, and with it, mail merge technology. You turn to your friend Thomas, since he has been doing mail merges for a long time and can guide you in the use of this tool in Microsoft Word. -Thomas tells you that information sorted from A to Z is an example of information sorted in _______ order.


A) descending
B) ascending
C) chronological
D) high-low

E) B) and C)
F) B) and D)

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An example of a(n) _______ might include the name and address of club members, as well as information about each member's phone number and interests.


A) index
B) reference table
C) data source
D) glossary

E) B) and C)
F) A) and B)

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MATCHING Identify the letter of the choice that best matches the phrase or definition. -A common form for address information exported from email and contact management programs


A) sort
B) main document
C) merge fields
D) data source
E) CSV
F) header row
G) record
H) AddressBlock
I) filter
J) chevron

K) A) and E)
L) A) and C)

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  -In the accompanying figure, the text has inconsistent separator characters. -In the accompanying figure, the text has inconsistent separator characters.

A) True
B) False

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Duncan thinks that the easiest way for him to get comfortable with mail merges is to create a data source from scratch with which he can experiment. -Duncan knows that when he creates a new data source within Word, Word provides a number of default fields, some of which he will not need. Which of the following is a default field that Word provides?


A) Company
B) Favorites
C) Bookmarks
D) Flex Field

E) B) and D)
F) B) and C)

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Word will transform the field name "First Name" into _______.


A) FirstName
B) firstname
C) First_Name
D) first name

E) A) and D)
F) A) and C)

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MATCHING Identify the letter of the choice that best matches the phrase or definition. -Contains the name of the fields in the data source


A) sort
B) main document
C) merge fields
D) data source
E) CSV
F) header row
G) record
H) AddressBlock
I) filter
J) chevron

K) A) and I)
L) B) and H)

Correct Answer

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As your business has grown, you have found it increasingly hard to keep track of your mailings to your customers without using a database, so the time has come to use a database, and with it, mail merge technology. You turn to your friend Thomas, since he has been doing mail merges for a long time and can guide you in the use of this tool in Microsoft Word. -Which of the following is NOT a true statement Thomas can make as he introduces you to merging documents?


A) As long as you use the brackets, you can type merge fields into the main document on your own.
B) A record is the information about one individual or object.
C) Each row of data in a table makes up a complete record.
D) A data source is a table of information.

E) A) and B)
F) All of the above

Correct Answer

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The My Data Sources folder is a subfolder of the _______ folder.


A) Downloads
B) My Documents
C) Data
D) Mail Merges

E) A) and D)
F) None of the above

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You can press the _______ keys to move the insertion point to the previous field.


A) Ctrl + Tab
B) Shift +Tab
C) Alt +Tab
D) Ctrl+Alt+Tab

E) C) and D)
F) B) and D)

Correct Answer

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The angle brackets surrounding field names are also called _______.


A) ampersands
B) chevrons
C) field codes
D) All of the above

E) C) and D)
F) B) and D)

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To display only the records containing a particular value in a particular field, you ____________________ the data source.

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To open the Merge to New Document dialog box, click ____________________ in the Mail Merge task pane.

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Edit Individual Docu...

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In the Convert to Text dialog box, each data item is formatted as a separate cell in a column.

A) True
B) False

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A use of a merge _______ in a main document might be to retrieve a name from the data source.


A) index
B) field
C) key
D) link

E) A) and B)
F) B) and C)

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Duncan thinks that the easiest way for him to get comfortable with mail merges is to create a data source from scratch with which he can experiment. -Duncan's first step in creating a data source is to click the _______ in the Start Mail Merge group.


A) Mailings tab
B) Select Recipients button
C) Type New List
D) New Address List

E) A) and B)
F) A) and C)

Correct Answer

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When inserting merged fields, you must include proper _______ around the fields so that the information in the merged document will be formatted correctly.


A) spacing
B) alignment
C) formatting
D) borders

E) B) and C)
F) A) and B)

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As you create a data source, keep in mind that you cannot have _______ fields with the same name.


A) three
B) four
C) five
D) two

E) A) and C)
F) A) and D)

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MATCHING Identify the letter of the choice that best matches the phrase or definition. -You can only use this merge field if you include a State field in your data source


A) sort
B) main document
C) merge fields
D) data source
E) CSV
F) header row
G) record
H) AddressBlock
I) filter
J) chevron

K) B) and F)
L) A) and F)

Correct Answer

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After you complete a mail merge, a connection exists between the main document file and the data source file.

A) True
B) False

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