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___________ analysis occurs when users change the value of one variable repeatedly and observe the resulting changes in other variables.

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Which of the below does not represent an example of analytical information?


A) Trends and product statistics
B) Unstructured long-term decisions
C) Five year sales report
D) Future growth projections

E) B) and D)
F) C) and D)

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Classify the different operational support systems,managerial support systems,and strategic support systems,and explain how managers can use these systems to make decisions and gain competitive advantages.

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Being able to sort,calculate,analyze,and...

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What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions.


A) OLTP
B) OLAP
C) Analytical information
D) Transactional information

E) C) and D)
F) All of the above

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What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?


A) Optimization analysis
B) Goal-seeking analysis
C) Sensitivity analysis
D) What-if analysis

E) B) and C)
F) A) and D)

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Measuring the amount of website traffic is the best way to determine an organization's success.

A) True
B) False

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As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?


A) Decreases in effectiveness
B) Increases in effectiveness
C) Increases in executive roles
D) Decreases in efficiency

E) None of the above
F) All of the above

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A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure.Which type of metrics do they focus on?


A) Effectiveness MIS metrics
B) Efficiency MIS metrics
C) Endurance MIS metrics
D) Product sales metrics

E) A) and B)
F) All of the above

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The ______________ facing processes are also called front-office processes that result in a product or service received by an external customer.

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What compiles information from multiple sources and tailors it to meet user needs?


A) Drill-down
B) Sensitivity analysis
C) What-if analysis
D) Digital dashboard

E) None of the above
F) B) and D)

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What is the point when resources reach full capacity and cannot handle any additional demands?


A) Optimization analysis
B) Bottlenecks
C) Redundancy
D) Swim lane

E) B) and C)
F) C) and D)

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