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When an online intermediary like Hulu scans all of the episodes of NCIS and then offers them to its customers one episode at a time, this is an example of:


A) Sorting
B) Assorting
C) Vertical integration
D) Bulk-breaking
E) Horizontal integration

F) B) and D)
G) A) and C)

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A selective distribution policy might be used to avoid selling to wholesalers or retailers that:


A) Place orders that are too small.
B) Make too many returns.
C) Request too much service.
D) Have poor credit.
E) All of these alternatives are correct.

F) B) and C)
G) A) and E)

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In Europe, auto manufacturers are required by law to allow owners of their brands to give the cars back to the manufacturers at the end of their useful life. The manufacturers must then recycle and reuse at least 85 percent of any vehicle made after 2004. This is an example of a(n) :


A) integration law
B) horizontal law
C) contractual law
D) vertical law
E) take back law

F) A) and B)
G) B) and E)

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A producer that enters into a licensing agreement with a foreign company to better reach foreign customers is most likely selling the rights to use its:


A) production facilities.
B) brand name.
C) channels of distribution.
D) sales force.
E) Any of these are equally likely.

F) B) and D)
G) B) and E)

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Of the five basic kinds of involvement in international marketing, exporting is the least permanent.

A) True
B) False

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Intensive distribution is selling through only those intermediaries who will give the product special attention.

A) True
B) False

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Which of the following statements about direct channel systems is FALSE?


A) There is no reliance on independent intermediaries whose objectives may be different from the producer's objectives.
B) Suitable intermediaries are always available even when they're needed at the last minute.
C) The producer can be more aware of changes in customer attitudes.
D) Direct channels are more typical with business products than with consumer products.
E) None of these statements about direct channel systems is FALSE.

F) A) and E)
G) None of the above

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Firms that use direct marketing promotion may or may not use direct distribution.

A) True
B) False

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The 80/20 rule-that 80 percent of a company's sales often come from just 20 percent of its customers-is a good reason for marketers to use:


A) selective distribution
B) intensive distribution
C) exclusive distribution
D) international distribution
E) multichannel distribution

F) C) and D)
G) A) and B)

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Place decisions make goods and services available in the right quantities and locations, when customers want them.

A) True
B) False

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With the Internet, even very small specialized firms can draw customers from all over the world.

A) True
B) False

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Many business products are sold direct, but hardly any services are.

A) True
B) False

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In ______ channel systems, ordering is routinized, inventory and sales information is shared over computer networks, accounting is standardized, and promotion efforts are coordinated.


A) contractual
B) traditional
C) administered
D) integrated
E) corporate

F) A) and E)
G) A) and C)

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A channel system in which the various members informally agree to cooperate with each other is called a(an) ______________ system.


A) contractual channel
B) dual distribution
C) traditional channel
D) administered channel
E) franchising

F) A) and E)
G) B) and C)

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______________ means selling a product only through those intermediaries who will give the product special attention.


A) Multichannel distribution
B) Selective distribution
C) Administered distribution
D) Exclusive distribution
E) Intensive distribution

F) A) and D)
G) D) and E)

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AsianArt4U.com brings together the art produced by many different Asian painters and sculptors-and offers them for sale on its website. This is an example of


A) accumulating.
B) sorting.
C) a franchise channel.
D) a discrepancy intermediary.
E) bulk-breaking.

F) A) and B)
G) None of the above

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In a licensing agreement, the licensee takes most of the risk because it must invest some capital to use the right granted by the licensor.

A) True
B) False

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Vertical marketing systems are growing in the U.S., but declining in the rest of the world.

A) True
B) False

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Which of the following best illustrates adjusting "discrepancies of assortment?"


A) General Motors makes Hummer for one product-market and Chevrolet for another product-market.
B) A hardware store sells all the hardware items wanted by most people.
C) Over 310 million U.S. consumers are served by approximately 330,000 manufacturers.
D) RCA sold more than 2,000,000 TVs last year.
E) Three firms produce over 60 percent of all the DVD players sold in the United States.

F) All of the above
G) A) and B)

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Which of the following is NOT an advantage of vertical integration?


A) Lower executive overhead
B) Better control of distribution
C) Easier adjustment of discrepancies of quantity and assortment
D) Greater buying power
E) Stable sources of supplies

F) B) and D)
G) A) and B)

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