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Triple bottom line reporting requires that a firm report financial data.

A) True
B) False

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Novo Nordisk's "take action" project was a program designed to:


A) Grant credit to underprivileged people in Mexico.
B) Spread the benefits of technology.
C) Promote exercise and healthy eating in schools.
D) Promote environmental safety.

E) B) and D)
F) B) and C)

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Global corporate citizenship is more than espoused values; it requires action. Discuss some of the ways forward-thinking companies are changing to improve their ability to act as responsible citizens.

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Global corporate citizenship is a concep...

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According to a comparative study of corporate citizenship in Latin America and the Caribbean, which of the following is not one of the four levels of corporate social responsibility activity?


A) Delayed.
B) Running.
C) Catching up.
D) Stalled.

E) C) and D)
F) None of the above

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The executive body of the European Union is called the:


A) Executive Committee.
B) European Council.
C) Governing Body.
D) European Commission.

E) A) and C)
F) B) and D)

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Overall, corporate citizenship initiatives are:


A) More advanced in northern than in southern Europe.
B) Less advanced in northern than in southern Europe.
C) Equally advanced throughout Europe.
D) Not making inroads anywhere in Europe.

E) A) and B)
F) A) and D)

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What is a social performance audit? Discuss the differences in social performance auditing in the United States versus Europe.

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A social performance audit is a systemat...

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In the first stage of corporate citizenship, the elementary stage, managers are uninterested and uninvolved with social issues.

A) True
B) False

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In 2001, the French Parliament passed the "new economic regulations" law which requires a social performance audit focusing on its impact on:


A) Nuclear safety.
B) The community.
C) Equality in hiring.
D) Environmental initiatives.

E) All of the above
F) None of the above

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Financial, social and environmental results are reported together in a firm's:


A) Annual report.
B) Code of business conduct.
C) Triple bottom line report.
D) Employee newsletter.

E) A) and B)
F) A) and C)

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There is no single universally accepted method for designing a CSR management structure.

A) True
B) False

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Rolltronics, a Silicon Valley technology company, uses triple bottom line to report its success with:


A) Donating electronic components to Computers for Education.
B) Providing computer training programs in developing countries.
C) Outsourcing its customer service department to India.
D) Innovating its manufacturing process to reduce costs and protect the environment.

E) A) and B)
F) A) and D)

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A decade into the 21st century, corporate citizenship has become complicated and mandatory.

A) True
B) False

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Which of the following is not one of the four quadrants of the balanced scorecard approach?


A) Customer.
B) Internal business processes.
C) External stakeholder relations.
D) Financial.

E) A) and B)
F) B) and C)

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The United Nations Global Compact is funded by:


A) Membership income.
B) Voluntary government and foundation contributions.
C) Government grants.
D) All of the above.

E) All of the above
F) A) and C)

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Define the five stages of corporate citizenship. Provide an example of a company in each stage.

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The five stages of corporate citizenship...

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Social performance audits look at what an organization does, not at the results of the actions.

A) True
B) False

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Corporate citizenship involves transforming a concern for financial performance into a vision of corporate financial and social performance.

A) True
B) False

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Companies whose citizenship profile best matches public expectations are least likely to benefit from strategic investments in corporate citizenship.

A) True
B) False

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The basis for corporate citizenship does not rely on the generosity of a firm's senior management or their awareness of their role as trustees of the public's interests.

A) True
B) False

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