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The upper-level managers of Synergy Technology are meeting for the week to look at the long-term company goals and overall direction of the organization. The CEO has expressed her concern over the economy and has told her managers to look closely at the environment outside the organization before making decisions and to be future oriented. In this meeting, top managers of Synergy are _____.


A) writing a belief statement
B) developing their goals pact
C) producing their code of ethics
D) doing strategic planning
E) doing management pledging

F) A) and C)
G) B) and C)

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The planning/control cycle has two planning steps: make the plan and carry out the plan.

A) True
B) False

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Discuss the textbook suggestions on ways of writing out and achieving your biggest goals. Give an example or two of the suggestions provided.

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Research suggests that writing approxima...

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Summarize SMART goals. Give examples of each of the five qualities of a SMART goal.

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SMART goals are specific (rather than va...

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When an employee fails to meet MBO objectives, to reduce embarrassment for that subordinate, the manager should give the employee more time to improve; however, taking strong measures such as demotion is typically incorrect.

A) True
B) False

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Clothing maker Patagonia states that its purpose as an organization is to "build the best product, cause no unnecessary harm, [and] use business to inspire and implement solutions to the environmental crisis." This is the company's ___.


A) mission statement
B) belief statement
C) goals pact
D) code of ethics
E) management pledge

F) C) and D)
G) A) and B)

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Plans developed for activities that are not likely to be repeated in the future, such as plans for programs or projects, are _____.


A) solo plans
B) lone-use proposals
C) individual arrangements
D) single-use plans
E) standing plans

F) B) and E)
G) A) and E)

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