Question 1

A social group within an organization is part of the

Accepted Answer

A)   formal organizational structure.
B)   informal organization.
C)   scalar chain.
D)   reorganization process.
E)   top management level.F) A) and B)
G) C) and D)

Question 2

Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) ____________________.

Accepted Answer

The answer of Weber's vision of organizations that would be...

Question 3

Frank Gilbreth felt that efficiency equated with ____.

Accepted Answer

A)   one best way to do work
B)   leadership flows from the top down
C)   procedures and policies
D)   scientific management
E)   bureaucracyF) A) and B)
G) A) and C)

Question 4

Maslow's hierarchy of needs started with which of these needs?

Accepted Answer

A)   Esteem
B)   Love
C)   Safety
D)   Physiological
E)   BelongingnessF) B) and E)
G) B) and C)

Question 5

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Accepted Answer

Fayol is associated with the Administrat...

Question 6

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) ____________________.

Accepted Answer

management...

Question 7

Standardization of work and wage incentives are characteristics of

Accepted Answer

A)   bureaucratic organizations.
B)   scientific management.
C)   quantitative management.
D)   administrative management.
E)   behavioral science.F) A) and C)
G) D) and E)

Question 8

Chester Bernard felt that ____ could help a poorly managed organization.

Accepted Answer

A)   bureaucracy
B)   line managers
C)   efficiencies
D)   informal relations
E)   top/down flow of informationF) A) and B)
G) B) and D)

Question 9

____________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

Supply cha...

Question 10

____ focuses on managing the whole organization to deliver quality to customers.

Accepted Answer

A)   Bureaucracy
B)   Theory Z
C)   Management-by-objective
D)   Total Quality Management
E)   Organization-customer relationshipF) A) and E)
G) A) and D)

Question 11

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?

Accepted Answer

A)   Theory X manager
B)   Theory Y manager
C)   Theory Z manager
D)   Theory A manager
E)   None of theseF) D) and E)
G) C) and E)

Question 12

Fayol's Unity of Direction Principle emphasizes that each subordinate receives orders from one, and only one.

Accepted Answer

A) True 
 B)False

Question 13

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 14

The management science perspective emerged after World War II to treat problems associated with

Accepted Answer

A)   modern global warfare.
B)   environmental issues.
C)   employee involvement.
D)   Germany.
E)   improving manufacturing.F) C) and E)
G) D) and E)

Question 15

The behavioral science approach develops theories about human behavior based on scientific methods and study.

Accepted Answer

A) True 
 B)False

Question 16

Scientific management developed a standard method for performing each job.

Accepted Answer

A) True 
 B)False

Question 17

The concept that the whole is greater than the sum of its parts is known as ____________________.

Accepted Answer

The answer of The concept that the whole is greater...

Question 18

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Accepted Answer

A) True 
 B)False

Question 19

Which of these forces comprises unwritten, common rules and perceptions about relationships?

Accepted Answer

A)   Economic force
B)   Political force
C)   Social force
D)   Legal force
E)   Personal forceF) B) and E)
G) B) and C)

Question 20

A(n)  ____ must interact with the environment to survive.

Accepted Answer

A)   closed system
B)   entropy
C)   synergy
D)   universal view
E)   open systemF) A) and C)
G) A) and B)

Exam 2: The Evolution of Management Thinking

The concept that the whole is greater than the sum of its parts is known as ____________________.

Correct AnswerverifiedShow Answer

Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) ____________________.

Correct AnswerverifiedShow Answer

Maslow's hierarchy of needs started with which of these needs?

Correct AnswerverifiedShow Answer

____________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Correct AnswerverifiedSupply cha...View AnswerShow Answer

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Correct AnswerverifiedFayol is associated with the Administrat...View AnswerShow Answer

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?

Correct AnswerverifiedShow Answer

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) ____________________.

Correct Answerverifiedmanagement...View AnswerShow Answer

The management science perspective emerged after World War II to treat problems associated with

Correct AnswerverifiedShow Answer

Scientific management developed a standard method for performing each job.

Correct AnswerverifiedShow Answer

____ focuses on managing the whole organization to deliver quality to customers.

Correct AnswerverifiedShow Answer

The behavioral science approach develops theories about human behavior based on scientific methods and study.

Correct AnswerverifiedShow Answer

Fayol's Unity of Direction Principle emphasizes that each subordinate receives orders from one, and only one.

Correct AnswerverifiedShow Answer

Which of these forces comprises unwritten, common rules and perceptions about relationships?

Correct AnswerverifiedShow Answer

A social group within an organization is part of the

Correct AnswerverifiedShow Answer

Benchmarking involves finding out what the customer wants.

Correct AnswerverifiedShow Answer

Frank Gilbreth felt that efficiency equated with ____.

Correct AnswerverifiedShow Answer

Standardization of work and wage incentives are characteristics of

Correct AnswerverifiedShow Answer

A(n) ____ must interact with the environment to survive.

Correct AnswerverifiedShow Answer

Chester Bernard felt that ____ could help a poorly managed organization.

Correct AnswerverifiedShow Answer

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Correct AnswerverifiedShow Answer

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Fayol is associated with the Administrat...
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management...
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