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What is augmented reality? Give an example of how it could be used in retailing.

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The overlay of sound,video,and graphics ...

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Experts suggest that online retailers should think of their websites as __________ if they are to attract and retain customers.


A) cash cows
B) dynamic billboards
C) virtual reality stores
D) traditional retail stores
E) online entertainment

F) C) and D)
G) C) and E)

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When considering the use of everyday low pricing,one should consider the impact on


A) perceived quality.
B) product benefits.
C) convenience.
D) brand name and store image.
E) maintained price.

F) A) and D)
G) A) and C)

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Figure 13-5 Figure 13-5    -According to Figure 13-5,market share reaches its highest level during which stage of the retail life cycle? A)  early growth B)  accelerated development C)  decline D)  maturity E)  either early growth or maturity -According to Figure 13-5,market share reaches its highest level during which stage of the retail life cycle?


A) early growth
B) accelerated development
C) decline
D) maturity
E) either early growth or maturity

F) A) and C)
G) A) and D)

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Impressions of the corporation that operates the store,the category or type of store,the product categories in the store,the brands in each category,merchandise and service quality,and the marketing activities of the store all contribute to the store's


A) prices.
B) image.
C) emotive appeal.
D) name.
E) measurable attributes.

F) A) and B)
G) C) and D)

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Direct-mail and catalog retailing are examples of


A) nonstore retailing.
B) intertype retailing.
C) online retailing.
D) print-media retailing.
E) dual retailing.

F) A) and B)
G) B) and E)

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Sales per square foot is calculated by dividing


A) profit margin by selling area in square feet.
B) gross profit by selling area in square feet.
C) total sales by selling area in square feet.
D) return on investment by selling area in square feet.
E) net sales by selling area in square feet.

F) A) and B)
G) A) and C)

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Briefly describe the advantages of being an independent retailer and the benefits an independent retailer can offer customers.

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Advantages to the retailer inc...

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Which of the following is an example of nonstore retailing?


A) hypermarkets
B) supercenters
C) shopping centers
D) vending machines
E) general merchandise stores

F) D) and E)
G) C) and D)

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The retailing mix refers to the activities related to the management of and the merchandise in the store,which includes


A) retail pricing, store location, retail communication, and merchandise.
B) product, price, promotion, and place.
C) the utilities of time, form, possession, and price.
D) the colors, sizes, shapes, and point-of-purchase display locations of the store's products.
E) selection of store location, selection of merchandise, hiring and training of employees, and promotion of both the store and products.

F) A) and C)
G) B) and E)

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Independently owned firms that take title to the merchandise they handle are referred to as


A) brokers.
B) agencies.
C) virtual retailers.
D) merchant wholesalers.
E) merchant retailers.

F) C) and D)
G) A) and C)

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Most of the 1.1 million retail establishments in the United States,including hardware stores,convenience stores,clothing stores,and computer and software stores,are considered


A) corporate chains.
B) contractual systems.
C) independent retailers.
D) conglomerates.
E) multinationals.

F) C) and D)
G) B) and E)

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Another name for a manufacturer's agent is a


A) manufacturer's desk jobber.
B) manufacturer's transport vendor.
C) manufacturer's representative.
D) manufacturer's wholesaler.
E) manufacturer's rack jobber.

F) C) and D)
G) D) and E)

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Many retailers advocate __________ strategy,a pricing strategy that may not offer the lowest prices but does try to create value for customers through its service and the total buying experience.


A) a customer loyalty
B) an emphasize-value
C) an everyday low pricing
D) a low-margin
E) an everyday fair pricing

F) None of the above
G) A) and B)

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The largest inventory of wedding dresses in the Southeast can be found at Low's Bridal and Formal in Brinkley,Arkansas.From December 26 to January 16,a prospective bride shopping at Low's can find gowns once priced at $6,000 for $2,999 and $800 gowns for 99.The reduced prices of these gowns are reflected in which retail pricing strategy?


A) markdowns
B) original markups
C) future markups
D) inventory shrinkages
E) net markups

F) D) and E)
G) B) and D)

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Which type of outlet is most likely in its maturity stage of the retail life cycle?


A) single-price stores
B) value retail centers
C) online retailers
D) business-district retailers
E) convenience stores

F) C) and D)
G) D) and E)

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Large shopping areas often contain two or three __________ stores,which are well-known national or regional stores such as Sears,Saks Fifth Avenue,and Bloomingdale's.


A) power
B) mega
C) anchor
D) value
E) outlet

F) A) and D)
G) B) and D)

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In response to the changes in the United States,many direct sellers are implementing a(n) __________ strategy by expanding into other countries with their current product lines.


A) market development
B) market penetration
C) accelerated development
D) product development
E) diversification

F) C) and E)
G) B) and E)

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Figure 13-5 Figure 13-5    -According to Figure 13-5,B represents which stage of the retail life cycle? A)  growth B)  early growth C)  accelerated development D)  maturity E)  expansion -According to Figure 13-5,B represents which stage of the retail life cycle?


A) growth
B) early growth
C) accelerated development
D) maturity
E) expansion

F) B) and C)
G) A) and E)

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Retailers that advocate an everyday fair pricing strategy may not offer the lowest prices but try to create value for customers using which of these?


A) customer service
B) product benefits
C) convenience
D) perceived quality
E) maintained price

F) B) and E)
G) B) and D)

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