Question 1

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

Accepted Answer

A) True 
 B)False

Question 2

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Accepted Answer

A)  matrix organization
B)  committee organization
C)  line organization
D)  divisional organizationE) B) and C)
F) B) and D)

Question 3

Complete the following using the terms listed.
-Determining the unique combination of a company's abilities and approaches is called _____.

Accepted Answer

A)  corporate culture
B)  Management
C)  organization
D)  Top management
E)  DepartmentalizationF) VisionG) delegationH) matrix structureI) span of managementJ) controllingK) decentralizationL) chain of commandM) SWOT analysisN) Contingency planningO) nonprogrammed decisionP) autocratic leadersQ) Human skillsR) mission statementS) competitive differentiationT) EmpowermentU) K) and O)
V) D) and R)

Question 4

Chang is the owner-manager of a 24-hour convenience store.When he first opened the business,he employed only four people,and it was easy to manage the store through informal means.The store experienced rapid growth and is now a six-unit chain.Chang is now trying to manage 30 employees.As part of the organizing process,he first determines the actions to be taken to achieve his organizational goals.What is the next step he should take?

Accepted Answer

A)  He should delegate specific tasks to his employees.
B)  He should evaluate the results of the implemented actions.
C)  He should group the actions into a logical structure.
D)  He should coordinate the actions to be taken between different groups of employees in his organization.E) B) and D)
F) A) and D)

Question 5

Team leaders and section chiefs are typically part of middle management.

Accepted Answer

A) True 
 B)False

Exam 7: Management,leadership,and the Internal Organization

Team leaders and section chiefs are typically part of middle management.

Correct Answer
verified

Complete the following using the terms listed. -Determining the unique combination of a company's abilities and approaches is called _____.

Correct Answer
verified

Correct Answer
verified

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Correct Answer
verified

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

Correct Answer
verified

Exam 7: Management,leadership,and the Internal Organization

Team leaders and section chiefs are typically part of middle management.

Correct AnswerverifiedShow Answer

Complete the following using the terms listed. -Determining the unique combination of a company's abilities and approaches is called _____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Correct AnswerverifiedShow Answer

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified