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Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.


A) storming
B) norming
C) forming
D) performing
E) adjourning

F) B) and C)
G) A) and D)

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The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

A) True
B) False

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Which of the following is an effective means of countering social loafing?


A) increase the rewards the group is given if it succeeds
B) increase the amount by which the group's progress is monitored
C) engage in peer evaluation, so each person evaluates each other person's contribution
D) increase the size of the group
E) increase the group's work load

F) None of the above
G) C) and E)

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Which of the following statements is most likely to be true regarding the performing stage?


A) The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership.
B) During the performing stage, there is conflict over who will control the group.
C) The performing stage is complete when members have begun to think of themselves as part of a group.
D) For permanent work groups, performing is the last stage in development.
E) During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality.

F) A) and D)
G) A) and E)

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Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are examples of which category of deviant workplace behaviours?


A) property deviance
B) political deviance
C) personal aggression deviance
D) production deviance
E) group deviance

F) B) and D)
G) C) and D)

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Julio and Waylin both work at a trendy uptown clothing store and were hired at the same time. Julio was recently promoted over Waylin (who is balding) , even though Julio often misses work. Which element of status explains this occurrence?


A) power a person wield over others
B) person's ability to contribute to group goals
C) an individual's personal characteristics
D) group interactions
E) the size of the organization

F) A) and D)
G) A) and E)

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Which of the following factors corresponds to deep-level diversity in groups?


A) national origin, race, and gender
B) roles, status, and power
C) ability, intelligence, and personality
D) underlying attitudes, values, and opinions
E) security, self-esteem, and affiliation

F) D) and E)
G) A) and B)

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If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it, then the reason behind it could be ________.


A) self-efficacy
B) positivity offset
C) groupthink
D) self-concordance
E) groupshift

F) A) and B)
G) B) and D)

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List and briefly describe the stages in the five-stage model of group development.

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The five-stage group development model c...

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Which of the following is not an example of a performance norm?


A) when an employee needs to look busy
B) how hard an employee should work
C) the appropriate levels of tardiness
D) the acceptable level of output
E) how to get the job done

F) B) and D)
G) C) and E)

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Which is not a weakness of group decision making?


A) Group decision making is time consuming.
B) Group decisions tend to be less creative than individual decisions.
C) Group decisions suffer from ambiguous responsibility.
D) Group decisions can be dominated by one or a few members.
E) In a group decision, the responsibility of any single member is diluted.

F) B) and C)
G) A) and E)

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Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.


A) role conflict
B) emotional contagion
C) cognitive dissonance
D) emotional labour
E) self-concordance

F) C) and E)
G) B) and E)

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In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.


A) self-concordance
B) groupshift
C) satisficing
D) emotional labour
E) groupthink

F) A) and E)
G) D) and E)

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You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.


A) negative affect
B) groupshift
C) cognitive dissonance
D) groupthink
E) positivity offset

F) A) and E)
G) A) and B)

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Describe the relationship between cohesiveness and productivity.

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The relationship of cohesiveness and pro...

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Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, Bart, Madaline, and Roberto constitute a(n) ________ group.


A) task
B) formal
C) informal
D) performance
E) action

F) A) and C)
G) A) and E)

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Which of the following is not likely to encourage group cohesiveness?


A) stimulating competition with other groups
B) increasing the size of the group
C) obtaining agreement upon the established goals
D) increasing the group's status and the perceived difficulty of attaining membership
E) physically isolating the group

F) A) and D)
G) B) and E)

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If creativity is important, then individual decision making tends to be more effective than group decision making.

A) True
B) False

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Your organization has recently started using group decision making. You are most likely to observe that ________.


A) group decision making is slower than individual decision making
B) group decision making leads to decreased acceptance of the solution
C) groups generate less information and knowledge than individuals
D) group decisions are less creative than individual decisions
E) group decisions are more accurate than the judgments of the most accurate individual in the group

F) A) and C)
G) A) and B)

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Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?


A) negativity offset
B) deviant workplace behaviour
C) self-concordance
D) emotional contagion
E) positivity offset

F) C) and D)
G) A) and E)

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