Question 1

Amy, an administrative assistant in the business division of a university, is assigned the responsibility of serving the needs of the division's professors. However, Amy often reads books and looks at catalogs during working hours because she has plenty of free time. It appears that the professors in the division have failed to

Accepted Answer

A)  delegate.
B)  work hard.
C)  teach class.
D)  prioritize.
E)  be held accountable.F) C) and D)
G) All of the above

Question 2

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Accepted Answer

A)  flat organizational width and a wide height span
B)  narrow span of control and a tall organizational height
C)  flat organizational height and a wide span of control
D)  wide span of control and a tall organizational height
E)  narrow span of control and a flat organizational heightF) D) and E)
G) A) and D)

Question 3

Janet is a runner for a large law firm. Her duties include purchasing supplies for the copy room. Janet was given permission by the office manager to sign credit-card receipts when making purchases. Janet has been given ____ to use the firm's credit card.

Accepted Answer

A)  responsibility
B)  obligation
C)  authority
D)  staff centrality
E)  accountabilityF) All of the above
G) B) and E)

Question 4

Determining how many subordinates will report to each manager gives an organization its

Accepted Answer

A)  chain of command.
B)  span of management.
C)  degree of centralization.
D)  nature and degree of departmentalization.
E)  degree of specialization.F) A) and C)
G) C) and E)

Question 5

Distinguishing between positions with direct authority and those that are support positions establishes an organization's

Accepted Answer

A)  chain of command.
B)  span of management.
C)  degree of centralization or decentralization.
D)  nature and degree of departmentalization.
E)  degree of specialization.F) A) and B)
G) B) and C)

Question 6

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company. The top managers should

Accepted Answer

A)  decentralize decision-making authority.
B)  appoint lawyers to make business decisions.
C)  train first-line managers to make these decisions.
D)  exercise centralized decision-making authority.
E)  consult investors when making important daily decisions.F) All of the above
G) D) and E)

Question 7

Refer to Dramatic Expressions. What could be a possible reason for Wanda not wanting to delegate work?

Accepted Answer

A)  The employee was unreliable.
B)  The employee was not a likable individual.
C)  The employee was well-organized.
D)  The work involved strict planning.
E)  The work took place in an undesirable venue.F) C) and E)
G) C) and D)

Question 8

___ culture is represented by friendship, commitment, and high focus on performance.

Accepted Answer

A)  Corporate
B)  Mercenary
C)  Networked
D)  Fragmented
E)  CommunalF) A) and E)
G) C) and E)

Question 9

Identify and discuss the major steps in the delegation process.

Accepted Answer

Delegating generally involves three step...

Question 10

Mr. Kerr will manage employees throughout the northwestern region of the United States. His employees will consist of most major nationalities and both males and females. In determining his span of control, you should consider which of the following span factors?

Accepted Answer

A)  The percentage of females
B)  The percentage of minorities
C)  The percentage with college degrees
D)  The percentage who do not have college degrees
E)  Whether the subordinates are physically located far from one anotherF) A) and D)
G) C) and D)

Exam 7: Creating a Flexible Organization

Mr. Kerr will manage employees throughout the northwestern region of the United States. His employees will consist of most major nationalities and both males and females. In determining his span of control, you should consider which of the following span factors?

Correct Answer
verified

Janet is a runner for a large law firm. Her duties include purchasing supplies for the copy room. Janet was given permission by the office manager to sign credit-card receipts when making purchases. Janet has been given ____ to use the firm's credit card.

Correct Answer
verified

___ culture is represented by friendship, commitment, and high focus on performance.

Correct Answer
verified

Distinguishing between positions with direct authority and those that are support positions establishes an organization's

Correct Answer
verified

Correct Answer
verified

Refer to Dramatic Expressions. What could be a possible reason for Wanda not wanting to delegate work?

Correct Answer
verified

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company. The top managers should

Correct Answer
verified

Determining how many subordinates will report to each manager gives an organization its

Correct Answer
verified

Identify and discuss the major steps in the delegation process.

Correct Answer
verified
Delegating generally involves three step...
View Answer

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Correct Answer
verified

Exam 7: Creating a Flexible Organization

Mr. Kerr will manage employees throughout the northwestern region of the United States. His employees will consist of most major nationalities and both males and females. In determining his span of control, you should consider which of the following span factors?

Correct AnswerverifiedShow Answer

Janet is a runner for a large law firm. Her duties include purchasing supplies for the copy room. Janet was given permission by the office manager to sign credit-card receipts when making purchases. Janet has been given ____ to use the firm's credit card.

Correct AnswerverifiedShow Answer

___ culture is represented by friendship, commitment, and high focus on performance.

Correct AnswerverifiedShow Answer

Distinguishing between positions with direct authority and those that are support positions establishes an organization's

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Refer to Dramatic Expressions. What could be a possible reason for Wanda not wanting to delegate work?

Correct AnswerverifiedShow Answer

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company. The top managers should

Correct AnswerverifiedShow Answer

Determining how many subordinates will report to each manager gives an organization its

Correct AnswerverifiedShow Answer

Identify and discuss the major steps in the delegation process.

Correct AnswerverifiedDelegating generally involves three step...View AnswerShow Answer

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Delegating generally involves three step...
View Answer

Correct Answer
verified